Supervisor, Biorepository Operations

How You’ll Add Value

• Set, maintain, track and communicate all goals and objectives- including individual learning plans, individual/team/department goals, and daily work assignments
• Promote collaboration across all shifts, teams and departments
• Manage all aspects of Biobank team including personnel, productivity, general inventory, team metrics, and resources in support of department objectives
• Enforce all policies and procedures with attention to Quality compliance
• Effectively communicate all team affairs as needed and provide data, reports, and documentation as requested to support Lead Supervisor/Director
• Work with PMO to ensure customer expectations are met
• Oversee and participate in the receipt of packages, sample data entry, accessioning of samples, labeling samples, and assigning storage locations to samples as needed
• Proactively manage and drive the resolution of assigned clients’ issues
• Recognize, escalate, and ensure resolution of operational, quality, or financial concerns of the team/department
• Write and present semi-annual and annual performance reviews for assigned staff including the initiation of commendation or disciplinary action as applicable
• Coach and assist staff in their career development efforts
• Promote culture of continuous process improvement by leading, participating, and implementing improvements
• Facilitate or participate in identification and execution of effective corrective and preventative actions. Document and follow through with root cause analysis for departmental errors
• Generate change control requests and initiate/investigate Nonconformance’s as necessary
• Review QRs identified by team members and send initial notification to PM and client
• Perform or facilitate the creation of client specific SOPs, job aids and other customer documents
• Ensure all service/process failures are identified, investigated and appropriately resolved
• Maintain a safe work environment by following all established safety and universal precautions guidelines and procedures
• Direct and effectively plan daily activities of Biobank technicians, assigning work accordingly

Management Responsibilities

• Hiring & Staffing
• Skills assessment
• Resource planning
• Competency based, quality hiring
• Effective on-boarding
• Collaboration
• Constructive conflict
• Appropriate follow-up
• Holds self and other accountable
• Builds relationships & partners across-functions
• Considers and communicates cross-functionally
• Communication to Inspire & Empower
• Regular meaningful communications
• Connection of department & individual purpose to strategic direction
• Follow-up to address obstacles
• Performance Management
• Reinforce behaviors that drive results
• Absess -right person in the right job
• Feedback/coaching
• Raising the bar; increasing contribution
• Address misaligned or misplaced talent
• Develop People
• Dialogue about skills & behaviors for success at Azenta
• Understanding employee aspirations
• Opportunities for experiential learning & growth
• Experience planning & delegate to develop

What You Will Bring

• Bachelor’s Degree + 2 years of people and functional experience
• Associate Degree + 4 years of experience, 2 years must be in a people and functional experience
• HS Diploma + 5 years of experience, 2 years must be people and functional experience
• One year experience as a Team Coordinator at Azenta with no correction action of any type (documented warnings/PIP) within the last 6 months
• Experience in FDA regulated industry (GMP or GLP) preferred
• Previous sample and/or data management experience preferred

Your Working Conditions

• Able to lift 50 lbs

Your Physical Requirements

• If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

United States Base Compensation

$65,000.00 - $88,000.00