Supervisor

Responsibilities

• Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviors for the team.
• Drive performance through zone management, coaching, and team motivation when assigned as the Sales Floor Captain.
• Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
• Coach Team Members on selling behaviors, product knowledge, and styling support that connect product features to the customer's needs.
• Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
• Help facilitate the training and onboarding of new Team Members.
• Support consistent reinforcement of our standards, brand values, and store policies.
• Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
• Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
• Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
• Communicate openly and respectfully with the team, helping to Inspire Yourself & Others and build a positive, inclusive culture.
• Proactively step in to resolve customer issues with empathy, speed, and ownership.
• Support execution of daily action plans, zone assignments, and shift recaps in partnership with Store and Assistant Leaders.

Requirements

• Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.
• Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity.
• Strong ability to lead by example and motivate a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Passion and focus on team collaboration and customer connection.
• Strong attention to detail and ability to uphold visual and operational standards.
• Strong communicator who can share expectations, give feedback, and respond to challenges with confidence.
• Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
• Able to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.

Benefits + Total Rewards

• Competitive Pay with a performance-based Bonus structure.
• 401(k) plan.
• Generous employee discount.
• Paid Time Off.
• Comprehensive Health, Dental, Vision, and Life Insurance Plans.
• Mental Health benefits to support your wellbeing.
• Paid Parental Leave.
• Employee Referral Bonus Program.