Superintendent- Service (Tacoma)

TK Elevator is seeking an experienced Superintendent-Service in Tacoma, WA to assist with service operations for efficient and cost-effective departmental functions.

Responsibilities

• Visits job sites and performs quality audits to ensure route work is completed efficiently and cost-effectively.
• Performs NIM job audit within 15 days of construction and modernization turnovers, identifying issues that could affect equipment reliability and providing improvement recommendations.
• Assists mechanics with troubleshooting and on-the-job training.
• Reviews route profitability and call backs using accounting reports, providing feedback and data to management.
• Participates in and assists with safety training.
• Provides technical input to sales staff on scope of work and materials needed for repair bids, including calculating labor and material costs.
• Offers feedback to the service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
• Stays familiar with company products by attending training classes and reviewing factory equipment updates.
• Works with regional field trainers to enhance product knowledge.
• Determines and orders materials and parts needed for service and repairs.
• Performs other duties as assigned.

Requirements

• Thorough knowledge of the construction industry and general management skills, or a Bachelor’s degree in a related field.
• Two years of experience managing at a branch departmental level, or equivalent combination of education and experience.
• Ability to write reports, contract proposals, and business correspondence.
• Strong presentation skills to effectively communicate with management and customers.
• Analytical skills to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret complex technical instructions in mathematical or diagram form.
• Valid driver’s license and satisfactory Motor Vehicles Report.

Pay

Salary range: $99,000 - $136,000 with additional annual incentive compensation of 0% - 75%. The role includes a car allowance or company vehicle and fuel card.

Benefits

• Medical, dental, and vision coverage (eligibility requirements apply).
• Flexible spending accounts (FSA).
• Health savings account (HSA).
• Supplemental medical plans.
• Company-paid short- and long-term disability insurance.
• Company-paid basic life insurance and AD&D.
• Optional life and AD&D coverage, including spouse and dependent life insurance.
• Identity theft monitoring.
• Pet insurance.
• Company-paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with dollar-for-dollar company match on the first 5% contributed.
• 15 days of vacation per year.
• 11 paid holidays each calendar year (10 fixed, 1 floating).
• Paid sick leave, per company policy.
• Up to six weeks of paid parental leave (available after 90 days of full-time employment).