Summer Intern - State Farm Agent Team Member

About the role

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• We're Hiring!
• We are looking for someone who is self-motivated, possesses an entrepreneurial spirit, and has a desire to win and achieve results.
• Experience in a variety of computer applications, particularly Windows.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task.
• Ability to effectively relate to a customer.
• Bilingual - Spanish preferred.
• Property and Casualty license (must be able to obtain).

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.

Skills

• Interest in marketing products and services based on customer needs.
• Able to work in a team environment.
• Able to multi-task.
• Able to effectively relate to a customer.
• Bilingual - Spanish preferred.
• Property and Casualty license (must be able to obtain).

Benefits

• Hourly pay plus commission/bonus.
• Paid time off (vacation and personal/sick days).

Pay

Hourly pay plus commission/bonus.

Schedule

Our office is open 9am to 5pm, M-F.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Our office is located in Naples.