Summer Center Director- Miami Shores, Florida

About the role

The Center Director position is the primary on-site leadership role in our summer program at Brook Hill. As the director of the summer program site, the Center Director is responsible for successful execution of our program and for setting the tone for an engaging, organized, and inspiring experience for our staff and students!

Responsibilities

• Understanding, adhering to, and enforcing all Brook Hill/campus policies and procedures
• Interacting with groups of international high school students and their group leaders in a professional, enthusiastic, and customer service-oriented manner
• Maintaining frequent communication and reporting with Brook Hill head office staff
• Communicating Brook Hill policies and procedures to participants with clarity, empathy, and respect
• Acting with discretion regarding participants’ sensitive or personal information, incidents, and concerns
• Being on call every night for the duration of the program
• Serving as primary point of contact for all on-campus university departments and managing Housing, Campus Facilities, and Dining responsibilities
• Overseeing the planning, coordination, and execution of all on-campus activities, events, and recreation
• Oversight of off-campus excursions for Brook Hill students and group leaders
• Contributing to the delivery of a high-quality international education experience for our clients
• Determining and supporting the logistical and organizational needs of the campus in conjunction with the management team

Qualifications and Desired Skills

• Authorization to work in the U.S. required
• Bachelor’s degree required (at the time of start date)
• Logistics coordination experience required
• Customer service experience required
• Command of Microsoft Excel and Google Drive required
• Prior supervisory experience required
• Administrative experience strongly preferred
• Experience in the hospitality and tourism industry strongly preferred
• Experience with summer or study travel programs strongly preferred
• International and intercultural experience strongly preferred