Summer 2027 User Experience Design Internship
About the role
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. As part of the cross-departmental Service Modernization effort, the Day Of Travel Team aims to reduce costs, improve the overall Customer experience, and remove friction from the airport lobby & gate areas on our Customers’ day of travel. Our Team designs and delivers thoughtful Customer-facing digital self-service tools that span across native apps, desktop, mobile web, and kiosk.
Responsibilities
- Design impactful & delightful user experiences for Southwest external and internal digital experiences, with an ability to execute