Summer 2027 Sales Analytics Internship
Southwest Airlines · Dallas, TX · 3 wk ago
Training$22–$26/hrVolunteer
About the Role
Join Southwest Airlines as a Summer 2027 Sales Analytics Intern and gain hands-on experience supporting the Southwest Business Analytics Team. This 12-week internship runs from May 18 to August 8, 2027, and is based at our Dallas, TX headquarters. Interns will work 40 hours per week, earning $22-$26 per hour, with stipends available based on eligibility. Enjoy free, unlimited space-available travel privileges and receive all necessary equipment, including a laptop.
Responsibilities
- Generate reports, dashboards, and presentations highlighting key performance indicators (KPIs), revenue drivers, and account performance metrics.
- Provide analytics and CRM support for sales teams, including customer data analysis and business initiative inquiries.
- Gather, analyze, and interpret data from Salesforce, Southwest databases, and other sources to identify trends, opportunities, and actionable insights.
- Research, validate, and maintain data integrity by reviewing internal and third-party data sources.
- Prepare, scrub, and format data for reporting and system compatibility.
- Utilize Salesforce to update account information, manage data uploads, track activities, and support Account Manager requests.
Qualifications
- High School Diploma, GED, or equivalent education required.
- Progress toward a degree in Business Analytics, Data Analytics, Finance, Economics, Management Information Systems, Information Systems, Statistics, Mathematics, Business Administration, Marketing, Professional Sales, or similar field.
- Currently enrolled as a full-time student with at least 3 semesters remaining preferred.
- Minimum 2.5 cumulative GPA at the time of application.
- U.S. citizenship or current authorization to work in the U.S. required.
Skills
- Proficiency in Microsoft Office Suite, especially Excel (PivotTables, VLOOKUPs, data analysis, visualization).
- Strong analytical and problem-solving abilities.
- Effective written and verbal communication skills.
- Experience or familiarity with Salesforce and CRM systems.
- Detail-oriented with a focus on data accuracy and integrity.
- Self-motivated and team-oriented, able to manage multiple priorities in a fast-paced environment.
Preferred Experience
- Experience with forecasting software and models.
- Programming knowledge in SQL, VBA, or other database management tools.
- Experience with data visualization tools (Tableau, Power BI).
- Exposure to data cleansing and transformation tools (e.g., Alteryx).
- Knowledge of data science project lifecycle and stakeholder engagement.
- Ability to evaluate data science, machine learning, AI, or optimization techniques for business problems.
- Basic understanding of financial concepts and principles.
- Project management experience.
- Experience with Salesforce or CRM tools.
Benefits
- Free, unlimited space-available travel privileges for interns (taxes and fees may apply on international travel).
- Stipends may be offered based on eligibility and program criteria.
- Provided equipment, including a laptop, for the duration of the internship.
Application Note: Please apply using your personal email address and attach a resume. Job posting ends on 10/07/2026.