Summer 2027 Personal Lines Claims Intern

About the role

Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all while enhancing their leadership competencies. As a Nationwide intern, you’ll enjoy everything that makes us great. From professional development sessions and networking events to collaborations with company leaders, your internship will take on a meaningful journey through the Nationwide experience. Our award-winning culture will ensure you feel welcomed, challenged and encouraged every step of the way. Four interns will be accepted with placement in Property or Auto.

Responsibilities

• Completes training necessary to understand the claims process to support the claims organization.
• Adheres to high standards of professional conduct.
• Learns about determining proper policy coverages and, where necessary, assists with investigations, evaluations, and estimates in alignment with company guidelines, applying best claims practices.
• Builds knowledge of: Personal Lines auto or property damage claims; current guidelines in the claims function; and policy changes and modifications.
• Submits administrative reports as the need arises.
• Initiates and conducts follow-ups using the claims handling system or other related systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• Completes a capstone project: Identify an opportunity area within the Claims function, develop a solution to address the opportunity and present the proposal to Personal Lines Claims leadership team for consideration.

Requirements

• Pursuit of a Bachelor’s degree in Business Management, Finance, Risk Management, Insurance, or related field
• Completion of sophomore or junior year preferred
• Involvement in student activities and/or some work experience

Skills

• Ability to acquire skills necessary to make decisions and find a resolution in such areas as application of coverages to submitted claims, application of laws of jurisdiction to investigatory facts, application of policy exclusions and exceptions
• Ability to effectively prioritize work
• Ability to work in a fast-paced and team-based environment
• Written and verbal communication skills for contact and/or consultation with policyholders, claimants, repairpersons, attorneys, physicians, agents and the general public
• Ability to efficiently operate personal computer and software for claims-related and other business applications

Pay

The national hourly pay range for Nationwide Internships is: $23 - $50

Schedule

12‑week summer internship