Summer 2027 Intern - Workers Compensation Claims

About the Role

As a worker’s compensation intern at West Bend, you will review and analyze low severity injury claims, research and verify coverage, and review and document medical documents for workers’ compensation losses. Other responsibilities include monitoring file activity with a diary system, reviewing and processing written and phone inquiries, ensuring proper reserving, and maintaining a high level of customer service.

Responsibilities

• Review and analyze low severity injury claims
• Research and verify coverage
• Review and document medical documents for workers’ compensation losses
• Monitor file activity with a diary system
• Review and process written and phone inquiries
• Ensure proper reserving
• Maintain a high level of customer service

Qualifications

• Currently pursuing a bachelor's degree in business, communications, or insurance-related field

Skills

• Interpersonal skills
• Effective problem-solving skills
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment
• Proficient in the use of Microsoft Office Suite
• Able to comprehend and utilize various computer programs

Work Location: This position is an in-office role located in West Bend, WI. No remote opportunities are available for this position at this time.

Award-Winning Internship Program: We’re proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more.

Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.

Company Culture: Recognized as a Milwaukee Journal Sentinel Top Workplace for 15 consecutive years, including three years of being honored as number one! At West Bend, we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.