Summer 2027 Intern - Enterprise Technology - UX Designer

About the role

State Farm is seeking current students who care about thoughtful product experiences and are curious about how AI is changing the way people work. During the 2027 Summer Internship Program, you will support customer or agent experiences across web and mobile by using research, interaction design, visual craft, user flows, wireframes, and interactive prototypes. You will also explore how AI can help users complete tasks, where it may produce inconsistent results, and how a product designer can keep users informed and in control. You will learn alongside designers, researchers, product partners, and engineers as ideas move from problem definition to a tested experience, helping create useful experiences for employees, agents, and customers.

Responsibilities

• Support customer and agent experiences across web and mobile platforms.
• Conduct research, create interaction designs, visual designs, user flows, wireframes, and interactive prototypes.
• Explore AI‑enabled features, identify inconsistencies, and design solutions that keep users informed and in control.
• Collaborate with designers, researchers, product partners, and engineers throughout the product development process.
• Apply coursework, class projects, personal projects, campus work, and regular use of AI tools to real‑world problems.

Pay

$28.00 per hour, plus a $2,000 stipend for selected interns.

Schedule

Summer Internship Dates: Wednesday, June 1 2027 – Wednesday, August 11 2027 (10 weeks).
Hours: Monday‑Friday, 38.75 hours per week. Interns are expected to be available for the full duration of the program with minimal schedule disruptions.

Work Arrangement

Remote work is available for qualified candidates outside the listed hub locations, based on the candidate’s residence. Remote interns may be asked to travel to an assigned location for onboarding and various events. All interns must reside within the continental U.S. for the duration of the internship.

In‑Person Events

• Onboarding (Bloomington, IL): June 1 – June 4 2027
• Second In‑Person Week (locations subject to change): Bloomington, IL; Dunwoody, GA; Richardson, TX; Tempe, AZ
• Senior Trip (December 2027 / May 2028 for graduating seniors, subject to change)

Benefits

• Competitive pay and relaxed dress code
• Real‑world experience with meaningful impact
• Learning and networking opportunities with industry influencers
• Exposure to cutting‑edge technologies and business models
• Mentoring and development programs
• Volunteer opportunities to give back to the community
• Diversity and inclusion initiatives
• Time Off: 40 hours of Life Leave, Military Leave
• Financial Benefits: 401(k) Savings Plan (eligible at age 18), Mutual Funds (eligible at age 18)
• Commuter Benefits
• Wellness programs
• U.S. Discount program
• Good Neighbor Grant program
• Matching Gift program
• Employee Assistance Fund
• Company holidays

Qualifications

• Current full‑time college or university student who will be a rising sophomore when the internship begins.
• Coursework or major in Human‑Computer Interaction, User Experience Design, Product Design, Design Thinking, Information Architecture, Computer Science, or a related field.
• One or more projects (class, personal, campus, or extracurricular) demonstrating use of research, interaction decisions, or visual design to solve a user problem.
• Basic understanding of human‑centered design, user research, interaction design, and design systems.
• Basic visual design skills (layout, typography, color) and ability to explain design choices.
• Ability to create basic wireframes, mockups, interactive prototypes, user flows, or journey maps.
• Experience using Figma; familiarity with Claude, Claude Design, ChatGPT Work, and ChatGPT Codex.
• Regular hands‑on use of an AI tool for school, personal work, or exploration, with ability to explain its strengths and limitations.
• Interest in human‑AI interaction, including user control, appropriate AI initiative, trust, and recovery when AI makes a mistake.
• Emerging judgment in evaluating AI‑generated output against user goals, research findings, usability, and possible unintended effects.
• Curiosity and initiative shown through experimentation, side projects, campus involvement, or self‑directed learning.
• Strong communication skills: ability to explain thinking, ask useful questions, and collaborate with designers, researchers, product partners, and engineers.

Internship Program Eligibility

• Completed High School Diploma/GED.
• At least one semester of college remaining after the summer of 2027.
• Desire to work for State Farm upon graduation.
• Commitment to full participation throughout the internship period with minimal schedule disruptions.
• Eligibility to lawfully work in the U.S. immediately; State Farm does not sponsor work authorization (e.g., H‑1B).