Suite Attendant

Legends Global, the leader in privately managed public assembly facilities, is recruiting for a part-time Suite Attendant team member in our Food & Beverage department at Truist Arena in Highland Heights, Kentucky. Our business is event-based, and labor needs vary widely from week to week and event to event. This position is required to pass a credit and background check.

About the role

All part-time positions are “as needed,” and we cannot offer consistent schedules or a guaranteed number of hours per week.

Responsibilities

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Constantly increases knowledge of food, beverages, and other products and services.
• Ensures that guests have a positive and memorable experience.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepares work area for either opening, mid-shift, or closing in accordance with company standards.

Requirements

• Must be able to work flexible hours, nights, weekends, and holidays.
• Must be able to obtain a Food Handler’s Permit upon hire.
• Must attend all ASM Global Alcohol and Policy Training Classes.
• High school diploma or equivalent preferred.
• 1-2 years of serving experience.

Skills

• Excellent communication skills.
• Good with people.
• Ability to handle high-stress situations.
• Ability to read and understand English.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Physical Demands

• Must be able to lift and carry up to 40 pounds.
• Must be able to stand, walk, lift, and bend for long periods of time.