Suite Attendant

About the role

Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards
• Follows up periodically to assist with any additional needs or requests
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences
• As needed, demonstrates knowledge of specialized diets and allergens
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
• Exhibits exceptional communications skills and demonstrates ability to get along well with others
• Remains flexible and patient when communicating with guests and staff
• Collects tickets and follow proper cash-handling procedures
• Promotes a clean, safe and neat environment for guests
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Works with staff of other departments to perform job duties during special events and functions
• Performs other duties as assigned

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program