Suitability Review Specialist

About the role

The Suitability Review Specialist reviews new business submissions and replacement transactions involving annuity and life insurance products to ensure compliance with regulatory requirements, suitability standards, and company policies. This role helps protect clients, supports ethical business practices, and maintains a strong culture of compliance and risk awareness. The Specialist serves as a trusted resource to registered representatives, field agents, and business partners, providing guidance on suitability-related matters and regulatory obligations. This opportunity offers exposure to cross-functional partnerships, regulatory initiatives, and process improvement efforts that support business effectiveness and client outcomes.

Responsibilities

• Review new business and replacement applications to ensure transactions meet suitability standards, regulatory requirements, and company guidelines.
• Conduct reviews, monitoring activities, and audits to identify unusual, suspicious, or potentially non-compliant activity; investigate findings and escalate concerns as appropriate.
• Provide guidance and support to registered representatives, field supervision, and business partners regarding suitability requirements, regulatory expectations, and best practices.
• Partner with Compliance, Operations, Supervision, and Technology teams to develop and implement process improvements, surveillance enhancements, and regulatory change management initiatives.
• Maintain accurate documentation and records of suitability reviews, determinations, escalations, and related communications in accordance with company policies and regulatory requirements.

Requirements

• Experience in suitability review, compliance, risk management, or a related financial services function.
• Strong understanding of annuity and life insurance products, including their features, benefits, risks, and suitability considerations.
• Knowledge of financial planning concepts, retirement planning strategies, and client investment objectives.
• Familiarity with applicable regulatory requirements and industry standards related to suitability reviews and insurance products.

Preferred Qualifications

• Experience partnering with Compliance, Operations, Supervision, and Technology teams on process improvement initiatives.
• Experience supporting regulatory change management, monitoring programs, or surveillance activities.
• Experience conducting audits, investigations, and escalation of compliance concerns.
• Strong documentation and record-keeping skills within a regulated environment.
• Ability to provide consultation and guidance to business partners on suitability and regulatory matters.

Benefits

• Customizable health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage.
• Adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans, including pension/401(k) savings plans and a global share ownership plan with employer matching contributions.
• Financial education and counseling resources.
• Generous paid time off program in the U.S., including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year.
• Full range of statutory leaves of absence.

Pay

Salary range is expected to be between $73,350.00 USD and $122,250.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Schedule

Full-time, remote working arrangement.

Location: USA, Massachusetts.