Sugarland Bakery - Cake Decorator - Part time

About the Role

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards.

Responsibilities

Customer Service

• Provides superior customer service
• Takes cake orders from customers by telephone or in person with a high level of accuracy
• Answers customer questions regarding products; assists them with selections
• Uses suggestive selling techniques to meet customer needs and build department sales

Production

• Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries
• Writes on cakes with icing on request
• Reads/executes daily production list through cake flow
• Ensures quality control of all products before sending to sales floor per VTAs
• Ensures cake product reaches the showcase and tables at prescribed times

Food Service

• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, and rotates products
• Records production and shrink to aid in production planning

Food Safety

• Maintains sanitation in work area
• Complies with H-E-B food safety and sanitation standards
• Complies with department/store operating procedures
• Operates/maintains all equipment properly

Requirements

• 18+ years of age
• 1+ years of experience (required)
• High School Diploma or GED or equivalent (required)
• Completion of Company Orientation (required)
• Safety training (required)
• eCommerce Online Ordering training upon hire (required)

Skills

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
• Occasionally exposed to wet, cold, hot conditions, and loud noise
• Ability to lift up to 40 lbs
• Ability to manage in excess of 25 lbs

Measurements noted are generally defined as: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.