Subway Shift Lead

About the role

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Responsibilities

• Supervise shift operations to ensure compliance with food safety, sanitation, and Subway brand standards
• Perform all duties of a Sandwich Artist, including food preparation, guest service, and cash handling
• Train and coach new or less experienced Sandwich Artists on job duties and operational procedures
• Monitor and practice proper inventory control and food rotation standards
• Inspect equipment and storage areas during shifts to ensure cleanliness, organization, and proper working condition
• Assign and supervise staff during shifts to ensure efficient workflow and guest satisfaction
• Complete required paperwork and shift documentation as needed
• Assist with opening and closing procedures, including securing the restaurant
• Support a positive team environment and address guest concerns promptly and professionally
• Complete required University of Subway training and certifications

Requirements

• Must be 18 years or older to apply
• Maintains Food Handlers and Food Safety Certification as required by Refuel
• Must be able to stand during the entire work shift
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes
• Must be able to lift 50 lbs
• Must be able to tolerate gas fumes and cleaning products
• Must be able to climb a ladder to clean windows
• Must be able to do basic math at the eighth-grade level
• Must be able to travel up to 10%

Skills

• Strong understanding of food safety and store operations
• Effective leadership, communication, and coaching skills
• Ability to multitask and stay organized in a fast-paced environment
• Reliable decision-making and problem-solving abilities
• Basic cash handling and inventory tracking
• Positive attitude and strong teamwork mindset

Benefits

• Competitive pay rate with a raise after 90 days
• Daily Pay access
• Discounted gas
• Free drinks & food discounts
• 401K
• Referral bonuses