Substitute Housekeeping Supervisor

Qualifications

One year of supervisory experience in Housekeeping, and/or another combination of education and experience that provides the skills required for this position.

Clerical adaptability and experience.

Minimum level of High School graduate.

Fluent in English.

Job Functions

• Inspection (80%): Inspect all guest rooms, including occupied rooms, for proper job completion in accordance with hotel standards. Inspect hallways, stairs, back landings and public spaces for cleanliness and compliance with hotel standards; report and/or correct any deficiencies. Check due outs and discrepancy rooms. Coordinate with housekeeping managers and room attendants queue rooms. Train room attendants on cleaning and maintenance tasks.
• Staffing (10%): Attend daily staff meetings and submit reports as needed. Submit recommendations on training and counseling opportunities, safety concerns and feedback on overall staff performance evaluations. Train staff on departmental operations and procedures, counsel staff according to hotel standards and provide additional support to management regarding potential disciplinary action along contractual guidelines. Supervise all Room Attendant and Houseperson activities.

Qualifications

• Problem Solving, Group Process & Team Building: Knowledge of Housekeeping operating procedures. Ability to handle job pressures, meet deadlines, and maintain flexibility in job duties. Ability to delegate responsibilities and use good judgment in decision-making. Ability to write reports and communicate information in detail. Communicate effectively both verbally and in writing.