Substance Use Navigator, FT Days

About the role

The navigator is a care coordinator and an integral team member of a statewide initiative to improve access to Medication for Opioid Use Disorder (MOUD). Navigators conduct initial brief assessments, introduce patients to MOUD programs and services, expedite appointments at MOUD-capable clinics, serve as the primary coach for their clients, and maintain ongoing contact with their panel. They also assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services.

Responsibilities

• Conduct initial brief assessments and introduce patients to MOUD programs and services.
• Expedite appointments at MOUD-capable clinics.
• Serve as the primary coach for clients and maintain ongoing contact with their panel.
• Assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.

Requirements

• High School Diploma or GED.
• Minimum of 1 year in substance abuse treatment services.
• LA City Fire Card within six (6) months of employment.

Skills

• Demonstrated skill in patient brief assessment and linkage to MOUD clinics.
• Strong communication skills, verbal, non-verbal, written, and oral.
• Nonjudgmental, energetic, positive approach to assisting patients with Substance Use Disorder (SUD).
• Understanding of SUD as a medical condition and the role of MOUD in treatment and harm reduction.
• Interest/proficiency in working with individuals recently released from incarceration, homeless individuals, and other marginalized populations.
• Able to interact with patients in a culturally relatable manner. Additional ability to communicate in languages spoken in the local community such as Spanish, Tagalog, Hmong, etc., is helpful.
• Preference for applicants with connections to, and reflecting the diversity of, the local community.
• Respect for patient confidentiality and privacy.
• Proficiency with mainframe and personal computers.

Qualifications

• Registered or Certification from a recognized certifying organization, agency, or board evidencing training or expertise in areas appropriate to substance abuse treatment (preferred).

Pay

$23.00 - $38.55 per hour

Schedule

Days

Address: 1225 Wilshire Boulevard, Zip Code 90017