Subject Matter Expert - Transplant Policy (Consultant)

Requirements

Essential Duties and Responsibilities:

• Responsible for project consultation and management of initiatives that achieve business goals and client objectives by building strong teams focused on solutions to drive revenue, quality, and client satisfaction.
• Must have technical capabilities, project management experience, process reengineering and process improvement skills, and business acumen of client operations in public programs.
• Serve as Senior Project Consultant for HSNA based on state and federal Requirements and regulation, including client requirements.
• Report directly to VP Health and Human Service and supports both strategic and tactical initiatives with department policies and procedures and management of technical solutions.
• Assess support issues and work with IT teams to develop resolutions to meet productivity, quality, budget, and client satisfaction goals.
• Create and monitor standard operating procedures (SOPs) for technical operations team to manage System Health Reports, data fixes, work- around efforts, batch job processing, and external data interfaces for the client.
• Manage effective relationships with various Systems’ teams, business partners, vendors, outsourcers, and consultants to benefit Maximus’ mission and the Systems Organization’s strategies and goals.
• - Serve as liaison between Business Operations and Maximus Systems Organization for assigned initiatives.
• Provide technical leadership, direction, and project oversight as assigned by Technical Operations Director in support of Business Operations.
• Participate in the management of the Systems’ Strategic Technology Plan by working with Business Operations management to define technical initiatives for the short and long term for that business unit.
• Ensure recommended technical initiatives support the overall technical direction established by the VP of Software Development and Director of Delivery and Technical Operations.
• Serve as liaison between Business Operations and Maximus Systems Organization for assigned initiatives.
• Represent the client's interests at Systems meetings when appropriate (e.g. strategic planning, corporate tech management meetings, PMO meetings).
• Develop advanced concepts, techniques, and standards requiring the most advanced level of interpersonal, technical, and specialized skills.
• Develop new applications for area of expertise.
• Perform other duties as may be assigned.

Additional Duties and Responsibilities:

• Monitor policy decision making and changes to advise on current practices.
• Identify stakeholders and maintain relationships with stakeholder groups at all levels (local, regional, national, or international).
• Examine policy reports and provide recommendations for best practice and implementation.
• Serves as leader of authority with expert-level knowledge in one or more areas. Makes authoritative decisions and recommendations.
• Plans, organizes, and guides projects and subordinate employees.
• May be called on to consult in other areas.
• May supervise groups of employees.

Qualifications

• Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
• Demonstrated project management skills, including the ability to plan, coordinate, prioritize, and execute initiatives while managing timelines, deliverables, and stakeholder expectations.
• Proven ability to build and foster relationships across all levels of an organization, establishing trust and effectively collaborating with cross-functional teams and key stakeholders.
• Strong influencing skills, with the ability to gain buy-in, drive alignment, and positively influence decision-making without direct authority.

Skills

• Technical capabilities
• Project management experience
• Process reengineering and process improvement skills
• Business acumen of client operations in public programs
• Technical leadership, direction, and project oversight
• Strategic planning and execution
• Technical initiative development
• Policy monitoring and change advisory
• Stakeholder relationship management
• Technical reporting and analysis
• Collaboration and communication

Benefits

This is a remote position. Please note that this position is contingent upon bid award.

Pay

Minimum Salary: $103,400.00
Maximum Salary: $200,000.00