Stylist (Sales Associate)- Disney Springs

Core Accountabilities

• Deliver Results: Achieve personal sales and key performance goals.
  • Drive revenue growth through exceptional service, relationship building, and personalized recommendations.
  • Utilize Cole Haan's "#RUOBSESSED?" Selling Program to uncover customer needs, build meaningful connections, and deliver personalized solutions.
  • Execute store initiatives that support profitability and business objectives.
• Serve As a Stylist
  • Serve as a brand ambassador by consistently embodying Cole Haan's standards for appearance, professionalism, and customer engagement.
  • Guide customers through the "Step into Style" experience by providing personalized styling recommendations across product categories and creating head-to-toe solutions that reflect their lifestyle and individual style.
  • Build customer confidence by thoughtfully addressing concerns, overcoming objections, and recommending solutions that best fit the customer's preferences and needs.
• Create Extraordinary Customer Experiences
  • Consistently uphold Cole Haan's values by putting the customer first, acting with integrity, collaborating with teammates, and delivering experiences that inspire confidence.
  • Leverage fit expertise, product knowledge, and styling acumen to provide personalized solutions that meet customers' lifestyle and wardrobe needs.
  • Build lasting customer relationships that drive loyalty, repeat business, and long-term brand advocacy through authentic engagement and follow-up.
• Support Store Operations
  • Adhere to company policies and procedures and notify management of any infractions.
  • Contribute positively to a collaborative, inclusive, and customer-focused team environment.
  • Follow all operational, loss prevention, health, and safety procedures.
  • Support and maintain visual merchandising standards consistent with company expectations and the elevated Cole Haan brand experience.
  • Support store operations through receiving & processing shipments and sales floor replenishment.
  • Execute all housekeeping tasks.

Requirements

• Part-Time Position
  • A customer-first mindset with an interest in style, versatility, and helping customers feel confident in their choices.
  • Demonstrated ability to build rapport and establish lasting customer relationships.
  • Curiosity, enthusiasm, and a desire to learn about customers' lifestyles, needs, and style preferences.
  • Ability to confidently provide style guidance, wardrobe-building recommendations, and support customers by thoughtfully addressing questions or objections.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced retail environment.
  • Flexible availability, including nights, weekends, and holidays as business needs require.
  • Ability to operate POS systems and perform basic retail operations.
  • Must be at least 16 years of age.
  • Have reliable transportation/demonstrate reliable attendance.
  • Accepts feedback for individual development and makes necessary performance corrections at the direction of store management.

Physical Requirements

• Ability to stand for extended periods and perform repetitive movements.
• Ability to bend, reach, squat, climb ladders, and move throughout the sales floor.
• Ability to lift, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $15.00-$16.00