Stylist - FT - Melrose

The Role

We are seeking a motivated individual to join our Retail team as a Stylist. The Stylist will be responsible for providing excellent customer service, maintaining merchandise and store appearance, as well as meeting and exceeding established sales goals. Other duties include assisting with customer transactions, maintaining and achieving high operational standards, exceeding merchandising goals, and developing a clientele base.

Job Responsibilities

• Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
• Establishing, meeting, and exceeding sales and performance goals.
• Building lasting relationships with customers and expanding the client book.
• Maintaining a positive, energetic, and upscale atmosphere reflective of the John Varvatos brand.
• Exceeding expectations in identifying store trends and communicating these trends to the buyer.
• Connecting with customers and understanding their needs, such as documenting and communicating customer requests.
• Proactively seeking opportunities to up-sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
• Continually display exemplary customer service in dealing with all clients.
• Display creative problem solving abilities in accommodating client needs (returns, damaged merchandise, etc.).
• Aid in stocking merchandise on shelves, as well as assisting with pricing merchandise and maintaining a clean and organized appearance of the store.

Position Requirements

• Strong work ethic and customer service mentality.
• Complete understanding of the John Varvatos customer and lifestyle.
• Excellent communication and interpersonal skills.
• Driven and enthusiastic in exceeding sales goals.
• Resourceful and hands-on approach to problem solving.
• Extremely motivated, with the drive and follow-through skills to increase clientele base and aid existing clients in growing their John Varvatos collection.

Education And Experience

• A high school diploma required; an associates degree preferred.
• A minimum of 2+ years as a luxury sales professional.
• Fluency or conversational level in a foreign language is a plus.

Pay

This is a full time hourly position available at a rate of: $23:00 - $24:00 USD/Hour, plus commission.

What We Stand For

• RESPECT: We treat our team, customers, suppliers, partners and planet with respect, always. We speak respectfully about and to others. We respect our customer's valuable time, and each other's. We work as a unified team and respect each other's differences.
• RESOLVE: We are determined and we do not give up. We follow through on our commitments. We take accountability and face challenges with enthusiasm.
• RAREFIED PASSION: We act with utmost integrity. We seek to continually improve and respond to feedback. We advocate for our brand, customer and product.
• REFINEMENT: We pay fanatical attention to the details that make the John Varvatos difference. We strive to be exceptional in all we do.