Style Advisor - Miami Design District
GIVENCHY · Miami, NM · 3 wk ago
On-siteArt & CreativeFull-time
Job responsibilities
- Achieve and exceed monthly/annual sales targets
- Maintain personal accountability for individual performance objectives
- Apply an omni-channel approach to recommend merchandise across all channels
- Stay up to date with current market trends and competitors
- Maintain understanding of the brand’s product knowledge for all product categories
- Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm, and embrace the Givenchy Selling ceremony
- Create memorable guest experiences and deepen relationships with guests to drive lifetime loyalty and spend
- Cultivate new and existing guests with ongoing communication: handwritten notes, phone calls, and emails
- Capture customer data through guest discovery to optimize hospitality and store amenities
- Drive business by being a styling visionary of seasonal product and key business essentials
- Take proactive actions on NPS performance and client feedback
- Identify loyal clients' passions and social involvement in their community to create CSR opportunities
- Perform other duties as assigned: operations, visual merchandising, after care, inventory control
Qualifications
- 1+ years sales, retail, hospitality or cross-industry experience
- Proven history of driving sales and results
- Offer engaging client interactions
- Excellent communicator: written, speaking, and listening
- Anticipate client desires and concerns
- Excellent time management
- Service-oriented: actively looking for ways to support clients and co-workers
- College level education preferred
Profile
- Reports To: Boutique Manager
OUR ENGAGEMENT / WHAT WE OFFER
- Supports career development within the House and career growth within the LVMH Group
- Enhances individual skills and facilitates regular professional development discussions
- Provides health insurance, access to LVMH private sales, and other benefits
- Offers two days of home-office per week
- Develops Corporate Social Responsibility to reinforce positive environmental and social impact
- Generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more
- Equal opportunity employer