Studio Ops Associate

Key job responsibilities

• Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc.
• Inspect and repackage all inventory leaving and returning to the studio
• Packaging, labeling, and shipping products to our NY studio and/or other content creators
• Physically and systematically moving product through workflows while using a pallet jack or carts
• Acting as the primary contact for warehouse staff in locating inventory in the studio and ensuring it is returned to the warehouse in a timely manner
• Ensuring damaged inventory is not available for sale and is routed to the appropriate team
• Tracking, resolving, and communicating issues via the use of internal tooling
• Continuously seeking to improve workflow processes while maintaining current service level agreements
• Cross training and supporting miscellaneous projects, and assisting other areas as needed
• Loading and unloading delivery vehicles

About the team

Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping. Shopbop is part of the Amazon.com Inc. group of companies.

Basic Qualifications

• A High School or equivalent diploma
• A knowledge of materials/fabric types and an awareness of brands Shopbop carries
• A working knowledge of MS Office, Excel, and ability to learn new computer applications
• The ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team
• A proven track record of earning trust, delivering results, and high bias for action
• A keen eye for detail, accuracy, and organization
• Excellent communication and interpersonal skills
• The ability to work 8 hours per day, 40 hours per week
• The ability to lift and move up to 40 pounds
• The ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week
• The ability to move supplies and inventory with the use of a pallet jack or carts

Preferred Qualifications

• A strong awareness of brands we carry
• Previous experience in a photo studio, or other fashion-based operations environment
• Previous experience managing inventory
• Experience steaming fabrics, taping shoes and/or refurbishing products (sewing, cleaning, etc)