Jobs · Art & Creative · California

STUDIO MANAGER - West Hollywood

FACEGYM · Los Angeles, CA · 1 mo ago
On-siteArt & CreativeFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes: About Facegym (description), The Role (overview), What You'll Own (list of duties), Who You Are (requirements/qualifications), Why Join Facegym (benefits). Also Salary info: $75-80K base plus generous monthly target bonus. That's Pay. No schedule info. So we can have sections: About the role? Actually "About Facegym" could be "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose appropriate headings. We need to map content. We have: - About Facegym (company description) maybe "About the role"? But "About the role" is more about role description. There's a section "THE ROLE" describing role. Could use "About the role" heading for that. - Responsibilities: The "What You'll Own" list includes duties. Could be under "Responsibilities". - Requirements/Qualifications/Skills: "WHO YOU ARE" includes experience, traits. Could be under "Requirements" or "Qualifications". We'll split maybe "Requirements" for experience, "Skills" for traits? But we can combine into one section "Requirements". The instruction says prefer few substantive sections over many thin ones. So maybe we have sections: About the role, Responsibilities, Requirements, Benefits, Pay. We must not repeat job title as heading. No Job ID. We must not include boilerplate. We need to preserve all substantive info. Let's extract content: About Facegym paragraph: "FACEGYM is the world's first facial fitness studio, a unique concept that combines massage techniques with advanced skincare, tools and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our clients look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering an exciting new phase of international expansion. As we grow, we're strengthening the foundations that keep every studio operating to a world-class standard, and our West Hollywood studio plays an important part in that journey." The Role overview: "As Studio Manager, you'll lead the West Hollywood studio end to end. You'll develop a high-performing team, deliver an exceptional client experience, drive revenue and profitability, and create a workplace people are proud to be part of. You'll also be a key ambassador for FACEGYM in the local community, building brand awareness through partnerships, events and outreach, while continuing to grow our loyal client base and membership community." What You'll Own bullet points (list). Let's capture each bullet as
  • . List: - Lead and grow the business - Drive the continued success of the West Hollywood studio, ensuring exceptional operational standards and client experience every day. - Build strong local relationships through networking, partnerships, outreach and community marketing. - Plan and host community events, member activations and brand partnerships that drive new client acquisition and membership growth. - Build and lead the team - Coach and develop a team that consistently delivers against KPI targets, with clear step-by-step feedback and coaching where goals aren't yet met. - Create a positive, motivating environment where the team feels supported, confident and proud of their work. - Support the team in overcoming selling challenges and build the confidence to create retail theatre that attracts new clients during quieter moments. - Grow membership and loyalty - Champion the membership program by promoting its benefits, encouraging sign-ups, and making sure every team member can speak to it confidently. - Keep a sharp focus on client loyalty, occupancy and rebooking, inspiring the team to keep raising the bar on their own goals. - Coach the team to strengthen client conversations at every stage of the workout, making the most of every opportunity to grow revenue. - Deliver an exceptional experience - Ensure every workout is delivered to protocol, consistently, so clients get instant and long-term results they can see and feel. - Confidently manage and resolve client complaints and challenges, in studio and over the phone. - Keep building the team's knowledge of skincare, products and workouts so expertise shows in every interaction. - Run a tight operation - Manage studio inventory so you're always stocked with the products and tools needed for the full range of workouts. - Uphold health and safety guidelines, including the sterilisation and storage of all equipment, and keep the studio and workstations clean and presentable. - Stay proficient in the Zenoti system for accurate bookings, reporting and team usage, and operate point of sale systems, card machines and tills efficiently. - Complete and check all required studio and team paperwork, uphold grooming and hygiene standards across the team, and support other locations where the wider business needs you. Who You Are (requirements): - Extensive experience managing a team in a fast-paced, service-led environment, with fitness, beauty or wellness a strong advantage. - A motivational leader who brings out the best in people and inspires high performance and engagement. - Entrepreneurial and hands-on, with the ability to identify opportunities to grow an established business and deliver commercial results. - A natural community builder, with experience running local events, activations or partnerships that grow brand awareness and business. - Commercially sharp and comfortable with numbers, KPIs and financial data, with a talent for turning targets into results. - Calm under pressure, an excellent communicator and negotiator, and someone who thrives on tight deadlines and a busy studio floor. Why Join Facegym (benefits): - Alongside a generous base salary and monthly target bonus, you'll have access to: - Comprehensive medical, dental and vision insurance for individuals and families. - Paid time off for both full-time and part-time team members. - Employer-sponsored life insurance and 401(k) retirement plan. - Confidential employee assistance program. - Exclusive discounts on workouts and products, plus access to the FACEGYM Employee Discount Program. - Clear pathways for career progression and internal promotion. Pay: Salary: $75-80K base plus a generous monthly target bonus. Schedule: none. We need to output HTML fragment only. We'll produce sections:

    About the role

    with

    containing The Role overview? Actually About the role could include both company description and role overview? Might be better to have About the role for role overview, and maybe a separate About the company? But instruction only lists certain headings; we can add others? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. Thus we can have: - About the role: includes role overview (The Role paragraph). Could also include company description? Might be okay. - Responsibilities: the What You'll Own list. - Requirements: WHO YOU ARE. - Benefits: WHY JOIN FACEGYM (excluding salary). - Pay: salary info. We'll not include Schedule. We need to ensure we don't include filler like "commensurate with experience". Not present. We'll output:

    About the role

    As Studio Manager, you'll lead the West Hollywood studio end to end. You'll develop a high-performing team, deliver an exceptional client experience, drive revenue and profitability, and create a workplace people are proud to be part of. You'll also be a key ambassador for FACEGYM in the local community, building brand awareness through partnerships, events and outreach, while continuing to grow our loyal client base and membership community.

    Maybe also include company description? Could add a second paragraph about Facegym. But that might be considered "About the role"? Might be okay to add another

    about Facegym. The instruction: preserve ALL substantive information. So we need to include the About Facegym paragraph somewhere. Could put it under About the role as well, as it's about the company but still relevant. Or we could create a separate section like "About Facegym" but not in list. Safer to include it in About the role as an additional paragraph. Thus About the role section will have two

    paragraphs: one about Facegym, one about the role. Now Responsibilities: we need

    • for each bullet. The bullet list includes sub-bullets. We can flatten? The instruction: Use
      • for any list of duties/requirements/benefits. So we can have nested lists? Probably okay to have
        • with inner
          • . We'll keep hierarchy. We'll produce:

            Responsibilities

            • Lead and grow the business
              • Drive the continued success of the West Hollywood studio, ensuring exceptional operational standards and client experience every day.
              • Build strong local relationships through networking, partnerships, outreach and community marketing.
              • Plan and host community events, member activations and brand partnerships that drive new client acquisition and membership growth.
            • Build and lead the team
              • Coach and develop a team that consistently delivers against KPI targets, with clear step-by-step feedback and coaching where goals aren't yet met.
              • Create a positive, motivating environment where the team feels supported, confident and proud of their work.
              • Support the team in overcoming selling challenges and build the confidence to create retail theatre that attracts new clients during quieter moments.
            • Grow membership and loyalty
              • Champion the membership program by promoting its benefits, encouraging sign-ups, and making sure every team member can speak to it confidently.
              • Keep a sharp focus on client loyalty, occupancy and rebooking, inspiring the team to keep raising the bar on their own goals.
              • Coach the team to strengthen client conversations at every stage of the workout, making the most of every opportunity to grow revenue.
            • Deliver an exceptional experience
              • Ensure every workout is delivered to protocol, consistently, so clients get instant and long-term results they can see and feel.
              • Confidently manage and resolve client complaints and challenges, in studio and over the phone.
              • Keep building the team's knowledge of skincare, products and workouts so expertise shows in every interaction.
            • Run a tight operation
              • Manage studio inventory so you're always stocked with the products and tools needed for the full range of workouts.
              • Uphold health and safety guidelines, including the sterilisation and storage of all equipment, and keep the studio and workstations clean and presentable.
              • Stay proficient in the Zenoti system for accurate bookings, reporting and team usage, and operate point of sale systems, card machines and tills efficiently.
              • Complete and check all required studio and team paperwork, uphold grooming and hygiene standards across the team, and support other locations where the wider business needs you.
            Requirements: WHO ARE. We'll do:

            Requirements

            • Extensive experience managing a team in a fast-paced, service-led environment, with fitness, beauty or wellness a strong advantage.
            • A motivational leader who brings out the best in people and inspires high performance and engagement.
            • Entrepreneurial and hands-on, with the ability to identify opportunities to grow an established business and deliver commercial results.
            • A natural community builder, with experience running local events, activ
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