Studio Manager at YogaSix - Lake Oswego

About the role

The Assistant General Manager supports the General Manager in overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld. This role oversees all aspects of studio functionality including Sales and Operations, as well as the direct supervision of Wellness Advisors.

Responsibilities

• Lead generation, membership sales, and retention
• Manage and grow all revenue streams including Memberships, Retail, and Teacher Training
• Assist in creating and executing an ongoing marketing plan focused on new client acquisition, activation, retention, and loyalty
• Schedule and participate in Grassroots Marketing partnerships weekly to drive new guest traffic
• Support efforts to recruit, hire, train, supervise, coach, and mentor Wellness Advisors
• Manage maintenance issues, inventory, and cleaning
• Participate in studio, regional, and company-wide meetings and trainings as needed
• Support social media management

Requirements

• 1+ year of retail/service sales or fitness sales experience
• Experience supervising people successfully
• Proven experience in generating and following up on leads
• Confident in generating personal sales and training Wellness Advisors in sales
• Fluent in English with excellent communication and strong interpersonal skills (in person, on the telephone, and via email)
• Strong customer service skills
• Ability to excel in a fast-changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and able to handle confidential information
• Ability to work harmoniously with co-workers, clients, and the general public
• Ability to stay calm and act respectfully and professionally, even with difficult customers
• Proficient with computers and Studio software
• Current CPR & First Aid Certification

Physical Requirements

• Must be able to work hours that may exceed 8 hours per day and/or 40 hours per week, including nights and weekends, especially during peak activity periods
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust and focus
• Must be able to effectively hear in person and via telephone

Pay

$21.00/hour with a competitive bonus structure

Schedule

Part-time, 20-30 hours per week (potentially more when needed), including night shifts