Studio+ Adobe Customer Journey Analytics (CJA) Developer - Senior - Location OPEN

About the role

The Opportunity

We are seeking a talented Adobe Workfront Fusion Specialist to join our dynamic Marketing Transformation team. In this role, you will leverage your expertise in Adobe Workfront Fusion to design, develop, and implement analytics solutions that drive customer insights and enhance marketing strategies. The ideal candidate will have a strong background in data analytics, experience with Adobe CJA, and a passion for delivering actionable insights to clients.

Your Key Responsibilities

• Design and develop analytics solutions using Adobe Customer Journey Analytics to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across various marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members, fostering a culture of collaboration and continuous learning.

Skills and Attributes for Success

• Strong analytical skills, a deep understanding of customer journey analytics, and the ability to communicate insights effectively.
• Proven experience with Adobe Workfront Fusion or similar analytics platforms.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (e.g., Tableau, Power BI).
• Experience working in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.

To Qualify for the Role, You Must Have

• Bachelor’s degree required (4-year degree); Master's degree preferred.
• Typically, 2-3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Workfront Fusion or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience working in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.

Business Skills:

• Building and Managing Relationships
• Client Trust and Value
• Communicating With Impact
• Digital Fluency
• Systems Thinking

Technical Skills:

• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (e.g., Tableau, Power BI).

Ideal Qualifications:

• Proven ability to navigate complex organizational structures and environments.
• Strong problem-solving skills with a focus on delivering actionable insights.
• Excellent communication and interpersonal skills to build and manage relationships at all levels.
• Previous experience in technology consulting, specifically with Adobe products.

What We Look For

We are looking for candidates who demonstrate a keen ability to analyze data, drive insights, and enhance customer experiences. Top performers in this role are those who possess deep sector expertise, are adept at managing change, and can effectively communicate and build relationships with clients and team members.

What we offer you

• A comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.