Student Union Building Operations Coordinator (Limited Appointment)

Building Operation Execution

Conduct opening and closing procedures for Student Union facilities, including access control and security checks.
Pick up where the previous paragraph ends.

Perform routine rounds of lounges, meeting rooms, event venues, and common areas to ensure cleanliness, safety, and operational readiness.
Pick up where the previous paragraph ends.

Close rounds: All visitors, including event and meeting attendees, have exited (excluding occupants of private offices).
Pick up where the previous paragraph ends.

Ensure all public and private spaces are secured and maintained in accordance with policies.
Pick up where the previous paragraph ends.

Ensure operational information from departments, vendors, or customers is promptly communicated and routed to the Supervisor, Manager, or appropriate staff.
Pick up where the previous paragraph ends.

In the absence of the Building Operations Manager and Supervisor, provide support to the oversight of student staff during assigned shifts and ensure task lists are completed.
Pick up where the previous paragraph ends.

Provide after-hours assistance to ASUCLA Security, ASUCLA Maintenance, ASUCLA Facilities Management, Student Union Event Services and other ASUCLA departments including but not limited to:
Pick up where the previous paragraph ends.

Event & Operational Support

Monitor events and meetings to ensure compliance with policies and smooth execution.
Pick up where the previous paragraph ends.

Provide operational support to Event Services, Security, and Facilities teams as needed.
Pick up where the previous paragraph ends.

Avoid repeating the previous paragraph.

Staff Support

In the absence of the Building Operations Manager and Building Operations Supervisor, provide support to the supervision of Building Operations student staff during assigned shifts.
Pick up where the previous paragraph ends.

Ensure that all duties on task lists are completed.
Pick up where the previous paragraph ends.

Reinforce policies and procedures and escalate performance or operational concerns to the Supervisor.
Pick up where the previous paragraph ends.

Customer Service

Answer phones and in-person questions at the Information Window.
Pick up where the previous paragraph ends.

Ensure that all disseminated information is accurate.
Pick up where the previous paragraph ends.

Ensure that customer service standards are enforced.
Pick up where the previous paragraph ends.

Provide accurate information and respond to inquiries from students, staff, and guests.
Pick up where the previous paragraph ends.

Administrative Support

Regularly check emails and Building Manager binder to ensure updated/accurate information regarding ASUCLA and University policies and procedures.
Pick up where the previous paragraph ends.

Assist the Building Operations Manager with minor administrative tasks, including:
Pick up where the previous paragraph ends.

• Maintaining logs, reports, and operational documentation
• Updating shift reports and checklists
• Making sure communications and information are routed appropriately
• Supporting scheduling or coordination tasks as assigned

Policies & Communication Compliance

Follow established policies, procedures, and task lists during assigned shifts.
Pick up where the previous paragraph ends.

Stay aware of updates related to operations, safety, and events.
Pick up where the previous paragraph ends.

Communicate relevant operational information to the Supervisor or Manager as appropriate.
Pick up where the previous paragraph ends.

Qualifications

Experience must demonstrate effective:
Pick up where the previous paragraph ends.

• Handling of a variety of priorities and timelines
• Events operations skills
• Customer service skills
• Communication with diverse groups/individuals, both written and verbal
• Supervision skills

Physical Requirements

Frequent walking, standing, sitting, reaching, gripping, bending, stooping, pushing, pulling; occasional lifting up to 50 lbs.
Pick up where the previous paragraph ends.

Background Verification

Background Verification is required.
Pick up where the previous paragraph ends.

Work Location

This position requires in-person, on-site presence within the Student Union to support building operations and event activities.
Pick up where the previous paragraph ends.