Student Services Specialist

About the role

As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. You will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.

Responsibilities

• Coordinating all student services programs that include processes to ensure successful student entry to and exit from the college.
• Coordinating and managing student relations activities such as: student appreciation, retention, satisfaction strategies, and graduation ceremonies.
• Helping students and other departments ensure quality in all student services functions.
• Managing and issuing student identification cards, interfacing with the Admissions, Education, Student Resource Center staff and other applicable campus leadership to accomplish retention goals.
• Conducting ongoing student satisfaction reviews, making recommendations on areas for improvement and program changes; and maintaining current knowledge in the field of student relations/student services.

Requirements

• Three to five years previous experience in student services.
• Knowledge of applicable databases and computer application systems to supply the most accurate information, reports, and projections.
• Knowledge of state, federal, and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as Title IV, ABHES, BPPE, and other accreditation standards.

Qualifications

• A high school diploma or equivalent required.
• An associate degree in education, administration, business management, student personnel, or a related field preferred.

Skills

• Strong organizational and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite and relevant software.

Benefits

• Paid time off and holidays.
• Health insurance options.
• Retirement savings plan.
• Professional development opportunities.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

American Career College is an equal opportunity employer committed to fostering a diverse and inclusive workplace.