STUDENT SERVICE COORDINATOR II #00035908

Graduate Education at Missouri S&T supports graduate students, postdoctoral scholars, faculty, and staff through advising, degree milestones, thesis and dissertation review, policy guidance, professional development, and administrative support.

Responsibilities

• Advise graduate students regarding academic policies, degree requirements, procedures, and university resources.
• Process graduate student forms, records, and related documentation.
• Develop and maintain degree audits based on approved plans of study and monitor student academic progress, enrollment status, and milestone completion to ensure compliance with university requirements.
• Review active student records, analyze enrollment, milestone, and graduation reports, and place enrollment holds when appropriate while communicating necessary actions to students and academic departments.
• Review graduation applications and audits to determine completion of degree and certificate requirements and approve or deny final degree audits based on university standards.
• Communicate outstanding academic and graduation requirements to students, faculty, and academic departments and recommend solutions consistent with university regulations and best practices.
• Provide guidance and support to faculty and staff regarding graduate policies, procedures, and complex student situations.
• Maintain and update graduate student reports and records as needed.
• Build collaborative relationships with faculty, staff, and campus partners to support graduate student success and efficient operations.
• Coordinate, prepare, and distribute agendas and related materials for Graduate Council, Graduate Faculty, executive committee, and associated committee meetings.
• Schedule, attend, and facilitate meetings for the Graduate Council, Graduate Faculty, membership committee, awards committee, and ad hoc committees, and communicate outcomes and action items as appropriate.
• Generate and distribute communications on behalf of the Graduate Faculty president and support ongoing faculty governance activities.
• Monitor standing committee membership, coordinate committee elections as needed, and ensure continuity of committee operations.
• Coordinate and administer the Outstanding Graduate Faculty and Staff Awards process, including planning, communication, and organizational support.
• Review theses and dissertations to ensure compliance with established Missouri University of Science and Technology formatting requirements and specifications.
• Meet with students to troubleshoot formatting concerns and provide guidance on document preparation standards.
• Evaluate office practices, workflows, and policies to improve operational efficiency, compliance, and student support outcomes.
• Gather feedback from students, faculty, staff, and other stakeholders regarding graduate policies and procedures.
• Collaborate with team members and campus partners to develop policy and procedure recommendations for consideration by the Graduate Council and Graduate Faculty.
• Assist international graduate students in understanding and maintaining compliance with visa requirements while completing academic programs and participating in CPT/OPT opportunities.
• Participate in discussions and provide recommendations regarding office responsibilities and processes that impact graduate student support services.
• Perform other duties as assigned in support of graduate education operations and institutional goals.

Requirements

• A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Strong communication skills, excellent attention to detail, and the ability to work effectively both as part of a team and with a highly diverse population.

Pay

The anticipated hiring range for this position is $22.10 to $24.00 hourly. Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.

Benefits

This position is eligible for University benefits. The University offers a comprehensive benefits package, including:

• Medical, dental, and vision plans
• Retirement contributions
• Paid time off
• Short- and long-term disability
• Paid parental leave
• Paid caregiver leave
• Educational fee discounts for all four UM System campuses