Student Records Specialist-General

About the role

The Student Records Specialist-General assists the Registrar by working with students, staff and on special projects. This position reports to the Registrar.

Responsibilities

• Provides student services for enrollment, registration, records, graduation, and admissions-related processes, including releasing holds.
• Maintains, verifies, and updates student records by processing enrollment verifications, scanning and indexing official documents, rebuilding historical records, assisting with transcript processing.
• Supports Registrar operations through graduation audits, application processing, course evaluations, transfer credit reviews, course substitutions, program changes, reporting, and special projects.
• Serves as a backup for key Registrar functions and initiatives as assigned.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent
• One (1) year work experience in an office environment

Qualifications

• Associate’s degree or higher
• One (1) year work experience in higher education or Student Services department
• Bilingual – English/Spanish

Skills

• Strong customer service, interpersonal, and communication skills with the ability to handle difficult situations professionally.
• High level of accuracy, attention to detail, and ability to manage multiple tasks simultaneously
• Proficiency with Microsoft Office, general office systems, and standard clerical functions.
• Ability to follow established procedures, exercise independent judgment when appropriate, and maintain sustained computer-based work.
• Ability to work effectively in a fast-paced environment, manage interruptions, and work extended hours during peak operational periods.
• Working knowledge of artificial intelligence (AI) tools and the ability to use them responsibly, ethically, and in compliance with organizational guidelines.

Pay

Minimum salary $30,541.38; salary offer