Student Records Specialist

About the role

The Student Records Specialist plays a crucial role in supporting the Registrar's Office at Lycoming College. This position is responsible for handling all student records and ensuring their accuracy. It is a public-facing role that involves addressing timely questions and responses to students, staff, and faculty regarding the Registrar’s Office.

Responsibilities

• Fulfill requests for transcripts, duplicate diplomas, enrollment verifications, and degree verifications.
• Data entry of all changes to student records such as program requests, FERPA status, address changes, etc., and notification to the appropriate individuals.
• Data entry of all advisor assignments and maintenance of any advisor changes.
• Manage registration related requests from students including non-degree registration, pass/fail, audit, course withdrawal, and course sign-in request.
• Respond to inquiries from students and advisors during registration and drop/add periods.
• Aid in the data entry for transfer credits.
• Manage the readmission process, including monitoring applicant information, referring cases to the Academic Standards Committee, and communicating outcomes of status information to those involved.
• Support the Academic Standards Committee and the Individual Studies Committee by collecting student appeals and applications, preparing agendas and taking minutes, and preparing decision letters, record-keeping, and data entry.
• Prepare the final examination schedule.
• Manage classroom facilities and coordinate classroom assignments for all courses.
• Serve as a key coordinator in Commencement preparation, collaborating with the Offices of the President and Provost of the College. This includes registering seniors for graduation, ordering and distributing academic regalia, ordering diploma materials, preparing diplomas for the ceremony, and assisting at Commencement.
• Prepare reports related to academic actions and assist with maintaining the College Catalog.

Qualifications

• Minimum of 3 years administrative experience required.
• Experience in a college or university Registrar's Office or closely related office preferred.
• Proficiency in Microsoft Office, especially Word and Excel.
• Excellent written and oral communication skills.
• Knowledge and experience of federal regulations such as FERPA.
• Detail oriented with a high degree of accuracy.
• Customer-service attitude.
• Strong initiative and self-motivation, ownership of work.
• Attention to detail.
• Ability to work well as part of a team, values collaboration, and communication.

Benefits

• Health & Wellness Benefits:
• - Health insurance
• - Dental insurance, including orthodontia coverage
• - Vision insurance
• - Flexible spending accounts for medical expenses and dependent care expenses
• - Life & accidental death and dismemberment insurance
• - Long-term disability insurance
• - Short-term disability insurance
• - Cancer insurance
• - Personal accident insurance
• - Wellness program
• - Employee assistance program
• - 403(b) retirement plan with up to 8% contributions from the College
• - Free tuition for employees, spouses, and eligible dependents at Lycoming College
• - Free tuition for eligible dependants at over 600 colleges nationwide through Tuition Exchange, Inc.
• - Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology
• - Generous paid time off (PTO)
• - Paid Parental Leave
• - 14 holidays per year
• - Summer hours
• - 15% discount at the campus bookstore, excluding textbooks and snacks
• - Reduced rates for meal packages for on-campus dining facilities
• - Use of the campus recreation center and gym facilities for employees and household family members
• - Use of the campus Library