Student Mentoring Manager

About the role

This role is offered on a full-time, fixed term basis. Your contract will end 31st August 2028. We are seeking an experienced and driven Student Mentoring Manager to lead the development and delivery of a high-quality, college-wide mentoring programme that supports student retention, engagement, achievement and progression.

Key Responsibilities

• Lead and Manage the Mentoring Programme
• Provide operational leadership for a scalable, high-impact mentoring offer across all college centres, ensuring consistent quality, effective coordination, and alignment with safeguarding and inclusion standards.
• Develop and Deliver Peer Mentoring
• Design and implement the college’s peer mentoring model, including recruitment, training, deployment and ongoing support of student mentors, ensuring strong engagement and positive outcomes for learners.
• Drive Impact and Partnership Working
• Develop targeted interventions and partnerships (with curriculum teams, employers and external organisations) to improve attendance, retention and progression, with a focus on priority learners and core subjects such as Maths and English.

About You

You will be a strategic and collaborative leader with a strong commitment to improving learner outcomes, able to build partnerships, influence stakeholders and champion mentoring as a key driver of student success.

About the Team

You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you’ll help create a positive and inclusive environment where everyone feels valued. You will be joining Learner Experience Directorate - a dynamic and supportive team who are committed to excellence.

About Us

Capital City College (CCC), one of the UK’s largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognized for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Benefits

• Membership of the Local Government Pension Scheme
• Access to TELLUS – our discount and wellbeing platform
• Participation in the Cycle to Work scheme
• Interest-free season ticket loans for public transport
• Annual eye tests and contributions towards spectacles
• Flu vaccinations and access to occupational health services
• Medicash health plans – including cashback on everyday medical expenses and wellbeing tools for you and your family
• Generous annual leave entitlement, including one Relaxation Day per year
• Five Continuous Professional Development (CPD) days which can be used for your professional development

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone. CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.

Our Values

To create a future that’s uniquely yours. As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success. Studying at our campuses isn’t just about good grades. It’s being part of a community within a community, that reflects the diversity and vibrancy of London itself. Where every background and perspective are celebrated, and everyone feels they belong. As teachers and staff, we’re all driven by you – getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you’re a creative spirit, a tech whiz, or a business mastermind, together we’ll create a future that’s uniquely yours.