Student Internship - Operations Process Automation Developer
ISO New England Inc. · Holyoke, MA · 3 wk ago
Quality Assurance$19–$36/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, EEO, etc. Must preserve all substantive info.
Let's parse the posting.
Key info:
- ISO New England description (intro) maybe part of About the role? Could be "About the role" or "About the department". The posting includes "Who we are", "About The Department". We need to decide sections.
We have:
- Internship Title: Operations Process Automation Developer
- Department – System Operations and Market Administration (but later says Program Management Office (PMO) Department? Actually there is confusion: The posting says Department – System Operations and Market Administration, then later "About The Department The Program Management Office (PMO) Department manages..." Might be a mistake. We need to preserve all substantive info; we can include both.
- Minimum Education level: Junior
- Preferred Majors: Computer Science, Electrical and Computer Engineering
- Description: Love problem-solving and coding? As an intern ... design and build custom software tools... coding in Python, R, or SQL; analyzing data; automating processes.
- What You’ll Be Working On As An Operations Process Automation Developer Intern, You Will:
* Review existing software and processes used by PMO teams to identify areas for improvement.
* Design, develop, test, implement, and maintain bespoke software solutions.
* Perform occasional data analysis to support departmental decision-making.
* Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives.
- How You’ll Make an Impact: (maybe part of Responsibilities or Benefits). Could be under "Responsibilities" or "Impact". We'll treat as part of Responsibilities.
- What We Look For in a Candidate:
* Strong organizational and communication skills.
* Ability to work independently and manage multiple priorities.
* Experience with relational databases and application development.
* Highly preferred: Familiarity with multiple programming languages, such as R, Python, MATLAB, VBA, SQL, and C#.
- This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). (This is a requirement/qualification; we can include under Requirements or Qualifications.)
- The expected hourly range for this position is $19-$36 per hour, depending on your year in college. (Pay)
- Interns are eligible for some paid time off benefits and have access to our wellness program. Our internships also provide interns with exposure to the energy industry, mentorships, and real-world experience. (Benefits)
- This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required. (Could be under Requirements or maybe Schedule? Not schedule. Could be under Qualifications.)
- To be eligible for an internship with ISO New England, a candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship. (Eligibility requirements.)
- EEO etc to remove.
- Drug Free Environment etc remove.
We need sections: maybe About the role (intro), Responsibilities (what you'll be working on + impact), Requirements (education, major, eligibility, work authorization, visa not sponsored, relocation), Qualifications (maybe same as Requirements? But we can combine). Skills (preferred languages, experience with relational databases, organizational/communication skills). Benefits (paid time off, wellness program, exposure, mentorship, real-world experience). Pay (hourly range). Schedule? Not mentioned. So we omit Schedule.
We must not repeat job title as heading. So no
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, EEO, etc. Must preserve all substantive info.
Let's parse the posting.
Key info:
- ISO New England description (intro) maybe part of About the role? Could be "About the role" or "About the department". The posting includes "Who we are", "About The Department". We need to decide sections.
We have:
- Internship Title: Operations Process Automation Developer
- Department – System Operations and Market Administration (but later says Program Management Office (PMO) Department? Actually there is confusion: The posting says Department – System Operations and Market Administration, then later "About The Department The Program Management Office (PMO) Department manages..." Might be a mistake. We need to preserve all substantive info; we can include both.
- Minimum Education level: Junior
- Preferred Majors: Computer Science, Electrical and Computer Engineering
- Description: Love problem-solving and coding? As an intern ... design and build custom software tools... coding in Python, R, or SQL; analyzing data; automating processes.
- What You’ll Be Working On As An Operations Process Automation Developer Intern, You Will:
* Review existing software and processes used by PMO teams to identify areas for improvement.
* Design, develop, test, implement, and maintain bespoke software solutions.
* Perform occasional data analysis to support departmental decision-making.
* Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives.
- How You’ll Make an Impact: (maybe part of Responsibilities or Benefits). Could be under "Responsibilities" or "Impact". We'll treat as part of Responsibilities.
- What We Look For in a Candidate:
* Strong organizational and communication skills.
* Ability to work independently and manage multiple priorities.
* Experience with relational databases and application development.
* Highly preferred: Familiarity with multiple programming languages, such as R, Python, MATLAB, VBA, SQL, and C#.
- This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). (This is a requirement/qualification; we can include under Requirements or Qualifications.)
- The expected hourly range for this position is $19-$36 per hour, depending on your year in college. (Pay)
- Interns are eligible for some paid time off benefits and have access to our wellness program. Our internships also provide interns with exposure to the energy industry, mentorships, and real-world experience. (Benefits)
- This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required. (Could be under Requirements or maybe Schedule? Not schedule. Could be under Qualifications.)
- To be eligible for an internship with ISO New England, a candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship. (Eligibility requirements.)
- EEO etc to remove.
- Drug Free Environment etc remove.
We need sections: maybe About the role (intro), Responsibilities (what you'll be working on + impact), Requirements (education, major, eligibility, work authorization, visa not sponsored, relocation), Qualifications (maybe same as Requirements? But we can combine). Skills (preferred languages, experience with relational databases, organizational/communication skills). Benefits (paid time off, wellness program, exposure, mentorship, real-world experience). Pay (hourly range). Schedule? Not mentioned. So we omit Schedule.
We must not repeat job title as heading. So no for Internship Title.
We must not put Job ID/requisition numbers as headings (none present).
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
Thus we need to capture each piece.
Let's craft sections:
About the role
maybe includes description of ISO New England and the internship purpose.
We can include the introductory paragraph: "ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy." plus maybe "Love problem-solving and coding? As an intern on ISO New England’s Operations team, you’ll design and build custom software tools that make the electric grid run smarter and faster. From coding in Python, R, or SQL to analyzing data and automating processes, you’ll work on projects that directly impact how New England’s power system operates. If you enjoy creating practical tech solutions and want to see your work make a real difference, this internship is for you!"
That's prose.
Then maybe About the Department
but we need to decide if we include as separate section. The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list About the Department but we could still include if there is real content. However they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples but not exclusive? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect those headings only. Safer to stick to those headings. So we should map content to those headings.
Thus we need to fit all info into those categories.
Let's map:
- About the role: overview of ISO New England and internship purpose.
- Responsibilities: what you'll be working on (review software, design/develop, data analysis, collaborate) plus how you'll make an impact (hands-on experience, exposure, improve workflows). Could be combined.
- Requirements: minimum education level (Junior), preferred majors, eligibility (completed first year, enrolled in 4-year or grad program, authority to work in US, no sponsorship), relocation requirement if outside US, visa not sponsored.
- Qualifications: maybe similar to requirements but could be about experience: experience with relational databases and application development, strong organizational and communication skills, ability to work independently, manage multiple priorities.
- Skills: preferred programming languages (R, Python, MATLAB, VBA, SQL, C#), familiarity with multiple programming languages.
- Benefits: paid time off, wellness program, exposure to energy industry, mentorships, real-world experience.
- Pay: expected hourly range $19-$36 per hour depending on year in college.
- Schedule: not present, so omit.
We must not create sections with filler. So we omit Schedule.
Now we need to ensure we don't repeat info unnecessarily but preserve all.
Let's extract each piece precisely.
From posting:
Intro: "ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy."
Then: "Internship Title- Operations Process Automation Developer Department – System Operations and Market Administration Minimum Education level: Junior Preferred Majors: Computer Science, Electrical and Computer Engineering Love problem-solving and coding? As an intern on ISO New England’s Operations team, you’ll design and build custom software tools that make the electric grid run smarter and faster. From coding in Python, R, or SQL to analyzing data and automating processes, you’ll work on projects that directly impact how New England’s power system operates. If you enjoy creating practical tech solutions and want to see your work make a real difference, this internship is for you!"
Then "Who we are ISO New England is one of the most pivotal energy companies you’ve probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience."
Then "About The Department The Program Management Office (PMO) Department manages or delivers major projects requiring extensive cross-departmental participation. The department’s key responsibilities include enhancing grid reliability and market efficiency through the implementation of major corporate projects and ensuring projects are delivered on time, within budget, and free of errors."
Then "What You’ll Be Working On As An Operations Process Automation Developer Intern, You Will Review existing software and processes used by PMO teams to identify areas for improvement. Design, develop, test, implement, and maintain bespoke software solutions. Perform occasional data analysis to support departmental decision-making. Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives."
Then "How You’ll Make an Impact This internship will give you hands-on experience in applying software development and data analysis skills to real-world problems that directly support ISO New England’s mission. You’ll gain exposure to the electricity industry, from operational processes to market administration, while learning how automation and technology drive efficiency. By contributing fresh perspectives and technical expertise, you’ll help improve workflows, tools, and decision-making processes across the organization."
Then "What We Look For in a Candidate Strong organizational and communication skills. Ability to work independently and manage multiple priorities. Experience with relational databases and application development. Highly preferred: Familiarity with multiple programming languages, such as R, Python, MATLAB, VBA, SQL, and C#."
Then visa statement: "This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.)."
Then Pay: "The expected hourly range for this position is $19-$36 per hour, depending on your year in college."
Then Benefits: "Interns are eligible for some paid time off benefits and have access to our wellness program. Our internships also provide interns with exposure to the energy industry, mentorships, and real-world experience."
Then location/relocation: "This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required."
Then eligibility: "To be eligible for an internship with ISO New England, a candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship."
Then EEO etc to remove.
Now we need to map to sections.
About the role: combine ISO New England description and internship purpose. Could include both paragraphs: the ISO New England description and the "Love problem-solving..." paragraph. Also maybe the "Who we are" paragraph? That is also about ISO New England. Might be redundant but we should preserve all substantive info. So we can include both ISO New England description and the "Who we are" paragraph. That's fine.
Responsibilities: combine "What You’ll Be Working On..." and "How You’ll Make an Impact..." (the impact paragraph). Also maybe the "Love problem-solving..." part is more about role but we already used in About the role. We'll keep responsibilities as the duties and impact.
Requirements: Minimum Education level: Junior; Preferred Majors: Computer Science, Electrical and Computer Engineering; eligibility: completed at least first year of college, currently enrolled in four year or graduate-level program; authority to work in US permanent basis, no sponsorship; relocation requirement if outside US; visa not sponsored.
Qualifications: Experience with relational databases and application development; Strong organizational and communication skills; Ability to work independently and manage multiple
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to capture each piece. Let's craft sections:
About the role
maybe includes description of ISO New England and the internship purpose. We can include the introductory paragraph: "ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy." plus maybe "Love problem-solving and coding? As an intern on ISO New England’s Operations team, you’ll design and build custom software tools that make the electric grid run smarter and faster. From coding in Python, R, or SQL to analyzing data and automating processes, you’ll work on projects that directly impact how New England’s power system operates. If you enjoy creating practical tech solutions and want to see your work make a real difference, this internship is for you!" That's prose. Then maybeAbout the Department
but we need to decide if we include as separate section. The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list About the Department but we could still include if there is real content. However they said "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples but not exclusive? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect those headings only. Safer to stick to those headings. So we should map content to those headings. Thus we need to fit all info into those categories. Let's map: - About the role: overview of ISO New England and internship purpose. - Responsibilities: what you'll be working on (review software, design/develop, data analysis, collaborate) plus how you'll make an impact (hands-on experience, exposure, improve workflows). Could be combined. - Requirements: minimum education level (Junior), preferred majors, eligibility (completed first year, enrolled in 4-year or grad program, authority to work in US, no sponsorship), relocation requirement if outside US, visa not sponsored. - Qualifications: maybe similar to requirements but could be about experience: experience with relational databases and application development, strong organizational and communication skills, ability to work independently, manage multiple priorities. - Skills: preferred programming languages (R, Python, MATLAB, VBA, SQL, C#), familiarity with multiple programming languages. - Benefits: paid time off, wellness program, exposure to energy industry, mentorships, real-world experience. - Pay: expected hourly range $19-$36 per hour depending on year in college. - Schedule: not present, so omit. We must not create sections with filler. So we omit Schedule. Now we need to ensure we don't repeat info unnecessarily but preserve all. Let's extract each piece precisely. From posting: Intro: "ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy." Then: "Internship Title- Operations Process Automation Developer Department – System Operations and Market Administration Minimum Education level: Junior Preferred Majors: Computer Science, Electrical and Computer Engineering Love problem-solving and coding? As an intern on ISO New England’s Operations team, you’ll design and build custom software tools that make the electric grid run smarter and faster. From coding in Python, R, or SQL to analyzing data and automating processes, you’ll work on projects that directly impact how New England’s power system operates. If you enjoy creating practical tech solutions and want to see your work make a real difference, this internship is for you!" Then "Who we are ISO New England is one of the most pivotal energy companies you’ve probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience." Then "About The Department The Program Management Office (PMO) Department manages or delivers major projects requiring extensive cross-departmental participation. The department’s key responsibilities include enhancing grid reliability and market efficiency through the implementation of major corporate projects and ensuring projects are delivered on time, within budget, and free of errors." Then "What You’ll Be Working On As An Operations Process Automation Developer Intern, You Will Review existing software and processes used by PMO teams to identify areas for improvement. Design, develop, test, implement, and maintain bespoke software solutions. Perform occasional data analysis to support departmental decision-making. Collaborate with OAT staff and SOMA business teams to support ongoing projects and initiatives." Then "How You’ll Make an Impact This internship will give you hands-on experience in applying software development and data analysis skills to real-world problems that directly support ISO New England’s mission. You’ll gain exposure to the electricity industry, from operational processes to market administration, while learning how automation and technology drive efficiency. By contributing fresh perspectives and technical expertise, you’ll help improve workflows, tools, and decision-making processes across the organization." Then "What We Look For in a Candidate Strong organizational and communication skills. Ability to work independently and manage multiple priorities. Experience with relational databases and application development. Highly preferred: Familiarity with multiple programming languages, such as R, Python, MATLAB, VBA, SQL, and C#." Then visa statement: "This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.)." Then Pay: "The expected hourly range for this position is $19-$36 per hour, depending on your year in college." Then Benefits: "Interns are eligible for some paid time off benefits and have access to our wellness program. Our internships also provide interns with exposure to the energy industry, mentorships, and real-world experience." Then location/relocation: "This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required." Then eligibility: "To be eligible for an internship with ISO New England, a candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship." Then EEO etc to remove. Now we need to map to sections. About the role: combine ISO New England description and internship purpose. Could include both paragraphs: the ISO New England description and the "Love problem-solving..." paragraph. Also maybe the "Who we are" paragraph? That is also about ISO New England. Might be redundant but we should preserve all substantive info. So we can include both ISO New England description and the "Who we are" paragraph. That's fine. Responsibilities: combine "What You’ll Be Working On..." and "How You’ll Make an Impact..." (the impact paragraph). Also maybe the "Love problem-solving..." part is more about role but we already used in About the role. We'll keep responsibilities as the duties and impact. Requirements: Minimum Education level: Junior; Preferred Majors: Computer Science, Electrical and Computer Engineering; eligibility: completed at least first year of college, currently enrolled in four year or graduate-level program; authority to work in US permanent basis, no sponsorship; relocation requirement if outside US; visa not sponsored. Qualifications: Experience with relational databases and application development; Strong organizational and communication skills; Ability to work independently and manage multiple