Student Financial Assistance Advisor

SUMMARY

The Student Financial Assistance Advisor ensures College goals are met with being the responsible partner for the overall management of financial aid services. This position analyzes the accuracy of data for determining the packaging of student financial awards in accordance with applicable regulations, statutes and policies.

DUTIES AND RESPONSIBILITIES

• Determines the packaging of student financial aid awards in accordance with applicable regulations, statutes and policies
• Maintains files and databases; certifies student loan applications; implements, maintains and utilizes computer assisted financial aid management systems
• Maintains College regulatory compliance in all federal and state student assistance programs; submits reports to federal and state agencies
• Takes appropriate action upon the discovery of suspected fraud cases
• Authorizes awarding of Tri-C Foundation scholarship and grant programs
• Maintains confidentiality of information exposed to in the course of business regarding students, supervisors or other employees
• Conducts financial aid and financial literacy workshops for prospective and continuing students

REQUIRED QUALIFICATIONS

• Education and Experience/Training: Bachelor’s degree; Three (3) years of professional financial aid experience in a college financial aid office
• Knowledge, Skills and Abilities: Knowledge of federal and state financial aid regulations; Proficient with an automated database system (i.e. BANNER); Basic skills in keyboarding, math, and grammar, word processing (MS Word) and spreadsheet applications (MS Excel)
• Other: Superior organizational, customer service, problem solving, decision making and conflict resolution skills; Ability to work independently and as part of a team; Prioritize several tasks and assignments to meet department deadlines; Accuracy and strong attention to detail; Ability to be a reasonable, fair and equitable decision-maker; Embodies a high level of integrity and maintains confidentiality; Outstanding verbal communication and presentation skills; Sensitivity to respond appropriately to the needs of the community

PREFERRED QUALIFICATIONS

• Education and Experience/Training: Financial Literacy/Education Certification; Experience working with automated financial aid systems
• Knowledge, Skills and Abilities: Knowledge of federal IRS rules that deal with individual taxpayer returns

ESSENTIAL FUNCTIONS

• Work is performed in a normal, professional office environment typically in a college environment
• The work area is adequately lighted, heated and ventilated
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type
• However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

RECRUITMENT AND SELECTION PROCEDURE

• During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.

Special Instructions to Applicants

• If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1

Equal Opportunity Statement

• Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.