Student Employee- Facility Assistant

Summary of Duties

• Provide exceptional customer service by welcoming and assisting students, staff, and guests while ensuring compliance with facility policies and procedures.
• Manage front desk operations, including ID verification, equipment check-in/check-out, and lost-and-found organization.
• Maintain the cleanliness, safety, and organization of the fitness center, gymnasium, and recreational equipment, monitoring facilities for maintenance needs.
• Support the Student Life team by completing additional projects and responsibilities as assigned to promote a positive and well-maintained campus recreation environment.

Location

Adena Recreation Center

Work Hours

• Varies based upon departmental needs and student availability.
• In-Semester Hours of operation:
• Monday – Thursday: 7:00 a.m. – 10:00 p.m.
• Friday: 8:00 a.m. – 9:00 p.m.
• Saturday & Sunday: 12:00 – 5:00 p.m.

Fitness center and programmed time for intramurals, events and Wellbeats classes.

Minimum Qualifications/Requirements

• Ability to work a minimum of two shifts per week, including a rotating weekend schedule.
• Frequently move throughout the facility while performing assigned duties.
• Obtain American Red Cross First Aid, CPR / AED , and Bloodborne Pathogens certification by attending required campus training at the beginning of the seminar.
• Demonstrated ability to communicate effectively, provide excellent customer service, work independently and as part of a team, solve problems, and maintain a professional and respectful work environment.
• Work collaboratively as part of a team while fostering a positive, respectful, and inclusive work environment with fellow student employees, staff, faculty, and campus visitors.
• Work independently with minimal supervision, effectively managing assigned responsibilities and proactively addressing routine issues before they require direction from supervisors.
• Apply critical thinking and problem-solving skills to make sound decisions and determine appropriate actions within established policies and procedures.
• Learn and accurately communicate departmental policies, procedures, and facility guidelines while providing courteous, professional, and customer-focused service.
• Communicate effectively and professionally with students, faculty, staff, and visitors, including addressing questions, concerns, or challenging situations in a respectful manner and seeking supervisor assistance when appropriate.
• Exhibit dependable verbal and written communication skills, active listening, and the ability to interact professionally with individuals from diverse backgrounds.