Student CEO (SCEO)

Accepting applications for Fall 2027 and future semesters! Reports to: Operations Lead. Classification: Full-time, seasonal. FLSA Status: Non-Exempt. Pay Type: Hourly. Scope: 1 cafe. Location: In-person at assigned cafe.

About the role

The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.

Responsibilities

• Team Development: Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
• Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.
• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.
• Brand Representation: Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.
• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.
• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
• Recruiting Team: Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.
• This position will supervise an average of 15 direct reports.

Requirements

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
• Must be an undergraduate student of the partner organization in good academic standing.
• Physical requirements:
  • Able to stand, walk, and smile for extended periods of time.
  • Able to stoop and kneel.
  • Push, pull, lift or carry up to 35 lbs.
  • Ascend or descend ladders, stairs, ramps.

Qualifications

• Completed at least one year of undergraduate studies.
• Prior Saxbys cafe experience preferred.
• Demonstrated leadership experience in academic, professional, or volunteer settings.
• Experience in customer service, hospitality, or retail preferred.

Skills

• Confident Communicator.
• Developer of Individual Contributors.
• Master of Prioritization.
• Adaptable to Change.
• Autonomous Problem Solver.
• Financial Acumen.

Schedule

• Ability to work 30-40 hours per week during cafe operating hours.