Student – AV Support Student Assistant

Pay Rate: $13.73 per hour

About the Role

Audio Visual Support Student Assistant will assist in set-up, operating, troubleshooting, and installing equipment for sporting events, instructional classrooms, meetings, presentations, conferences, and special college or third-party events. The primary duties include providing technical support for sporting events hosted at the First Source Field House. Secondary duties include assisting the IT and IS Support Specialist with daily tasks. This position requires a flexible schedule and the ability to work some weekends and evenings.

Responsibilities

• Set up, operate, troubleshoot, and install audio-visual equipment, including microphones, speakers, projectors, screens, monitors, recording equipment, cables, and mixing boards.
• Provide first- and second-level technical support, including desktop support and break/fix services.
• Install and support classroom technology such as instructor podiums, laptops, document cameras, projectors, and screens.
• Test, diagnose, and resolve A/V and integrated computer system issues prior to events and classes.
• Support daily A/V operations, including software and hardware installation and maintenance.
• Ensure proper storage, handling, and transport of A/V equipment and media.
• Maintain working knowledge of current A/V technology and assist with evaluating and recommending equipment upgrades.
• Provide A/V training and hands-on instruction to students and staff on the proper use of equipment.
• Work across multiple campus locations, including the Dowagiac and Niles campuses.

Additional duties not noted in this job description may be assigned by a supervisor.

Requirements

• Must be enrolled at the College on a full-time or part-time basis (minimum of 6 credit hours during fall and spring semesters and 3 credit hours during the summer semester; contact hours will not be used to meet the 6 credit hour minimum). High-school students who are dual enrolled are eligible if they meet the credit hour requirement.
• OR must be enrolled or continuing education with a four-year College partner on the campus of SMC, enrolled in a minimum of 6 credit hours (with at least 1 SMC credit hour) during fall and spring semesters, and 3 credit hours (with at least 1 SMC credit hour) during the summer semester.
• All student employees must maintain a minimum cumulative GPA of 2.0 to be eligible for student employment.

Qualifications

Required

• Strong troubleshooting skills
• Excellent organizational skills
• Ability to work as part of a team

Preferred

• Audio, visual, and computer technology skills
• Excellent technical skills with electrical equipment and IT

Physical Requirements

• Stooping: Bending body downward and forward by bending spine at the waist.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position (exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently).
• Fingering: Picking, pinching, typing, or otherwise working primarily with fingers rather than the whole hand.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication.
• Close visual acuity to perform activities such as preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.