Student Assistant, NCSA Cabinet Member

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Conduct research on social, economic, and sectoral employment and hiring trends.
• Facilitate payroll and tax services for Customers.
• Respond to legal requests and prevent fraud or potentially illegal activities.

Requirements

• At least 3 years of experience in IT support or customer service.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM systems.

Qualifications

• Experience with web development and database management.
• Knowledge of cloud computing platforms (AWS, Azure).
• Experience with project management tools (Jira, Trello).
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Technical proficiency in programming languages (Python, Java).
• Experience with data analytics and reporting tools (Tableau, Power BI).
• Understanding of cybersecurity principles and practices.
• Experience with HRIS systems (Workday, Oracle HRMS).

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities and training programs.
• Health insurance and retirement plans.

Pay

$75,000 - $85,000 annually.

Schedule

Full-time position with a flexible schedule.