Student Ambassador - Cornell University

If you are a current associate, please apply through our internal career site by logging into Workday and accessing the Jobs Hub app or searching for Browse Jobs.

About the Role

The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director.

Responsibilities

• Represent Banfield Pet Hospital in a sincere, professional manner.
• Proactively promote awareness of Banfield’s mission and vision among peers and answer questions from faculty and student body regarding Banfield.
• Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador’s school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and handling all other event details.
• Participate in presentations on campus and provide follow-up with students and Banfield.
• Distribute Banfield flyers, posters, e-flyers, and other collateral to faculty and student body as allowed by the school’s vendor policy.
• Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (e.g., Job Fairs, Open House, SCAVMA activities).
• Attend Banfield-sponsored conferences and educational meetings when appropriate.
• Maintain open communication with the Student Programs team and assigned Banfield Medical Director.
• Perform other job duties as assigned.

Requirements

• Ability to multi-task—manages multiple tasks simultaneously, shifts attention accurately under distracting conditions without loss of accuracy or frustration.
• Strong communication skills—reads, writes, and speaks fluent English with appropriate grammar, style, and vocabulary; demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability—demonstrates a systematic approach in carrying out assignments, excels at turning chaos into order.
• Problem-solving skills—identifies, analyzes, and solves problems decisively; translates problems into practical solutions.
• Client service skills—ensures the team provides attentive, courteous, and informative service; gains personal satisfaction from delivering great service.
• Intellectual ability—accurately follows instructions delivered orally, in writing, or via diagrams; can provide directions.
• Mathematical ability—performs addition, subtraction, multiplication, division, computes rates, ratios, and percentages; converts units of measurement.
• Computer skills—comfortably and confidently uses computers and specialized software (e.g., Microsoft Word, Excel, Access, Outlook).
• Mental processes for reasoning, memory, mathematics, and language ability to perform duties proficiently.
• Ability to follow instructions in written, oral, or diagram form and solve problems involving several variables.
• Physical ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, move) up to 50 pounds.
• Works in an environment with moderate noise levels and where pets are present.

Qualifications

• Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine.

Skills

• Leadership Competencies: Action-oriented, command skills, integrity and trust, planning, peer relationships.
• Functional Competencies: Priority setting, presentation skills, approachability, listening, problem-solving.
• Attitudes (Will Do):
  • Initiative—uses discretion to find solutions, presents ideas to enhance processes, takes on additional responsibilities.
  • Integrity—adheres to Banfield’s values and ethics; exhibits honesty, discretion, and sound judgment.
  • Cooperativeness—collaborates and compromises with others; shares relevant information promptly.
  • Flexibility—open to changing situations and opportunities; performs all assigned tasks.
  • Independence—performs tasks without supervision.
  • Tolerance for Stress/Resiliency—maintains a positive outlook, rebounds quickly from frustrations, and remains composed under stress.

The Five Principles

• Quality: The consumer is our boss; quality is our work, and value for money is our goal.
• Responsibility: We demand total responsibility from ourselves and support the responsibility of others.
• Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency: We use resources fully, waste nothing, and do only what we do best.
• Freedom: We need freedom to shape our future; we need profit to remain free.

Pay

$1,250 stipend per semester.