Student Ambassador

Responsibilities

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Affiliate with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Qualifications

• Relative experience in an administrative role
• Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)
• Ability to be proactive with strong problem-solving skills and initiative
• Highly organized individual with the ability to take on multiple tasks regularly
• Intermediate skills in using MS Office and online systems / databases
• Resilience and adaptability, as well as a great cultural diversity awareness
• Ability to maintain open communication with General Manager and Maintenance Supervisor
• Be available to work 20-25 hours per week