Student Ambassador

About the role

We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's Higher Education business supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Responsibilities

• Influence institutional leaders, faculty and students by sharing authentic student perspectives and helping them maximize the value of Cengage learning tools
• Create engaging photo and video content about higher education-focused topics for social media campaigns, contributing to channels like @cengagestudent
• Shape the future of Cengage digital learning tools by sharing your feedback through focus groups, surveys, product testing, and team calls
• Drive student success by helping your peers get the most out of their Cengage products through back-to-school events, informational content, and in-class support
• Collaborate with fellow Ambassadors and other Cengage employees to develop student- and faculty-facing blog posts, videos, and other impactful content
• Represent the student voice in webinars, events, and panels, sharing insights grounded in your real college experience to influence broader academic conversations

Qualifications

• Currently enrolled as a full-time undergraduate student at a 2-year or 4-year college or university in the U.S.
• Have used a Cengage Learning Platform in at least one class: MindTap, WebAssign, SAM, OWLv2, and/or CengageNow
• Active in your college community and on social media
• Available to commit 3–5 hours per week
• Are a first-year, sophomore, or junior

Skills

• Passionate about education, motivated to help your peers succeed, and an advocate of higher ed learning tools
• Social media and camera savvy: you are authentic online and enjoy creating content that informs, connects, and resonates with your audience
• Clear and effective communicator: you express your ideas clearly in person, via email, text, and online
• Confident (or growing!) public speaker: you’re becoming a skilled presenter and enjoy speaking to small and large audiences
• Engaged in your campus community and actively involved with students, faculty, or leadership

Nice-to-have

• Experience using MindTap Student Assistant, Bongo, College Success, and/or Career Readiness tools
• Strong understanding of your institution and involvement in student government or other campus organizations

Benefits

• Earn $18/hour
• Receive Cengage Unlimited access
• Build in-demand skills and gain real-world professional experience
• Expand your network with a nationwide community of dedicated learners
• Receive recognition by publishing articles, participating in student panels, and representing the student voice