Student Affairs Advisor

Location: Mission Hill, MA

About the role

The Student Affairs Advisor will provide customer service to all students on the campus, reporting to the VP of Student Affairs and Career Development. The advisor will help organize campus events and academic processes while maintaining the highest level of professionalism.

Responsibilities

• Monitor students’ attendance and academic progress.
• File and maintain student academic records and all necessary paperwork.
• Guide continuing students on maintaining F-1 status, work authorization, and other related topics.
• Schedule, maintain, and update appointments for the Academic Dean, Admissions Office, and DSOs.
• Make outbound calls to remind students of upcoming deadlines and school policies.
• Provide students with appropriate documentation such as employment authorizations and letters.
• Apply federal regulations pertaining to advising on immigration issues.
• Provide assistance to the VP of Academics/VP of Student Affairs and Career Development and Academic Dean; perform additional duties as assigned.
• Provide technical assistance to students regarding online operating systems (e.g., open email accounts, troubleshooting).
• Provide guidance to students regarding non-academic issues.
• Organize and assist with student events, including enrollment/registration, International Student Festival, and off-campus field trips.
• Order supplies and support material as needed.
• Consistently abide by FERPA regulations regarding student information.
• Provide campus open/closing duties if applicable.
• Maintain a pleasant appearance of the reception area.
• Attend all required meetings and trainings.
• Perform other duties as assigned.

Requirements

• BA degree.
• Minimum of two years of full-time work-related experience.
• Proficiency in computer applications including word processing, spreadsheet, and database software.
• Effective oral and written communication skills, including the ability to interact professionally with students, staff, faculty, and the general public.
• Ability to work independently as well as in a team environment.
• Ability to abide by FERPA regulations regarding student information.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Paid Time Off
• Employee Discount Program

Schedule

• Monday through Thursday: 8:00 am to 5:00 pm
• Friday and Saturday (alternating weekly): 8:00 am to 2:30 pm