STRONG Pilates- Sales Associate, Westlake Village

About the role

We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goal.

Responsibilities

• Engage with potential members to understand their fitness goals and introduce them to STRONG's offerings.
• Celebrate studio tours, highlighting facilities, services, and amenities tailored to individual needs.
• Clearly communicate membership options and benefits.
• Enroll new members using established sales techniques and protocols.
• Onboard new members effectively and assist with retention activities to drive studio profitability.
• Schedule appointments and follow up on leads and potential new business opportunities.
• Promote marketing campaigns and special offers to leads and existing members.
• Manage leads using company software and execute daily outreach activities to maximize conversion.
• Collaborate with the Studio Manager to ensure a member-centric experience.
• Provide a friendly, engaging check-in process and address member inquiries with professionalism and care.
• Build strong relationships with members and act as a resource for their questions and concerns.
• Maintain a clean, welcoming, and well-organized studio environment.

Key skills & attributes

• Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions.
• Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes.
• Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards.
• Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results.
• Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on.

Minimum requirements

• High school diploma or GED
• Current AED/First Aid/CPR certification
• 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building
• Reliable means of mobility for travel to studio location

Benefits

• Commission Eligibility
• Flexible Work Schedule
• Free Drop-In Sessions
• Career Growth Opportunities Within The STRONG Team.
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees.
• Supportive Leadership Team

Pay

$19/hour

Schedule

Not specified

Qualifications

• Must be able to lift up to 50 lbs.
• Frequent physical activities including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking.