Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Gila County, Arizona, US

About the role

Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering. As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size. Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market needs.

Responsibilities

• Conduct in-person onsite home consultations and property evaluations
• Capture high-quality photos and document property conditions
• Complete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templates
• Maintain professional and responsive communication and interactions with Hosts
• Coordinate scheduling and availability through MediaBox and email communication; ensure timely and accurate submission of reports following each consultation

Requirements

• Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields
• Flexible schedule
• Reliable transportation and willingness to travel to assigned locations
• Own a phone or tablet that can be used to complete reports and upload photos
• Amazing communication skills
• Strong attention to detail
• Proficient in written and spoken English
• Tech‑comfortable and able to complete reports via a stable internet connection
• Located within 1‑hour driving distance from the job post location you are applying for

Pay

Compensation is on a per‑assignment basis. Candidates propose their rate for reviewing and submitting a report for a 1‑bedroom home. Average base rates in the region generally fall between $75‑$90 for a 1‑bedroom property. An additional $5 USD is added for each extra bedroom, up to 8 bedrooms total (e.g., 2 bedrooms = base rate + $5, 3 bedrooms = base rate + $10, etc.; properties larger than 8 bedrooms receive the 8‑bedroom rate).

Travel compensation is also provided for each day of assessment, ranging from $5‑$92 depending on the zone and the consultant’s distance from the zone center. Details of travel compensation and related procedures will be shared before offers are extended.

Schedule

This role operates on an as‑needed basis with a flexible schedule. Assignment volume may fluctuate week to week based on operational demand and market needs; some weeks may be busier while others lighter.