Street Lighting Engineering Specialist
Puget Sound Energy · Bothell, WA · 3 mo ago
HybridEngineeringFull-time
About the role
The successful candidate will be responsible for providing technical support and assistance to customers through various channels including phone, email, and in-person visits. They will also assist in resolving complex issues and ensuring customer satisfaction.
Responsibilities
- Provide technical support to customers via phone, email, and in-person visits
- Assist in resolving complex customer issues
- Ensure customer satisfaction and loyalty
Requirements
- Bachelor's degree in a related field or equivalent work experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Experience with customer service software
Qualifications
- Technical proficiency in relevant areas
- Ability to work independently and as part of a team
- Knowledge of industry standards and best practices
Skills
- Customer service skills
- Technical troubleshooting skills
- Problem-solving abilities
Benefits
- Competitive compensation package
- Flexible work schedule
- Professional development opportunities
- Health and wellness programs
Pay
Salary range: $50,000 - $70,000 annually
Schedule
Full-time position with flexible hours to accommodate customer needs