Jobs · Engineering · Washington

Street Lighting Engineering Specialist

Puget Sound Energy · Bothell, WA · 3 mo ago
HybridEngineeringFull-time

About the role

The successful candidate will be responsible for providing technical support and assistance to customers through various channels including phone, email, and in-person visits. They will also assist in resolving complex issues and ensuring customer satisfaction.

Responsibilities

  • Provide technical support to customers via phone, email, and in-person visits
  • Assist in resolving complex customer issues
  • Ensure customer satisfaction and loyalty

Requirements

  • Bachelor's degree in a related field or equivalent work experience
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with customer service software

Qualifications

  • Technical proficiency in relevant areas
  • Ability to work independently and as part of a team
  • Knowledge of industry standards and best practices

Skills

  • Customer service skills
  • Technical troubleshooting skills
  • Problem-solving abilities

Benefits

  • Competitive compensation package
  • Flexible work schedule
  • Professional development opportunities
  • Health and wellness programs

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible hours to accommodate customer needs

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