Street Health Outreach Community Health Worker

Responsibilities

• Engages, empowers and advocates for Alameda County unsheltered residents and helps them achieve their best health.
• Conducts regular street outreach and engagement, building trust with individuals encountered at encampments and other service locations according to the responsive schedule.
• Attends to immediate survival needs as prioritized by clients, e.g. distributing basic necessities and supplies.
• Provides problem-solving support using Motivational Interviewing techniques.
• Creates a care plan that reflects the client’s need based on outreach assessment.
• Centers linkages to various community resources to meet these needs and works from an interdisciplinary approach.
• Serves as a liaison between the client, community and health and social services.
• Assists clients with enrollment and maintenance of MediCal and Medicare eligibility as well as with other benefits such as CalFresh, GA and SSI.
• Provides culturally competent, trauma informed health services.
• Maintains client information and case documentation in a confidential and professional manner.
• Completes Coordinated Enrry Assessments for individuals seeking housing.
• Maintains client data and responsible for updating county database on a monthly basis.
• Adheres to organizational policy and procedures.
• Builds and maintains appropriate relationships with staff, encampment leaders and Housing Resource Centers.
• Supports a positive work environment and fosters teamwork.
• Represents Street Outreach team at county and community based organization events and meetings.
• Participates with other staff in multidisciplinary meetings and other staff processes to achieve program development, staff development, program evaluation, program operations review, and other activities as appropriate.

Qualifications

• A high school diploma, or equivalent required.
• An Associate of Arts Degree preferred.
• A valid Cardio Pulmonary Resuscitation Card (CPR) within three months of hire.
• A minimum of one (1) year experience providing outreach to chronically unhoused individuals preferred.
• Experience with Electronic Medical Records (EHR) preferred.
• Lived experience of homelessness valued.