StreamLabs Customer Service Representative

About the role

Join a dynamic and fast-paced team dedicated to service excellence. Play a crucial role in communicating with customers, guiding them through processes, and acting as the primary liaison between customers and other service providers.

Responsibilities

• Manage inbound business referrals efficiently.
• Contact customers promptly and professionally.
• Input sales orders accurately.
• Track shipments and update company systems accordingly.
• Respond to customer service requests as needed.
• Maintain precise inventory records of finished goods and raw materials.

Requirements

• Associate degree or some college coursework preferred.
• Experience in customer service, sales, or retail is required.
• Ability to manage multiple projects simultaneously.
• Familiarity with IoT technologies.
• Proficiency in CRM software.
• Strong verbal and written communication skills.
• Experience with Microsoft Office 365.

Qualifications

• Experience with smartphone-based applications.

Skills

• Exceptional time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks effectively.
• Enjoyment of a fast-paced work environment.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible working hours.

Benefits

Health insurance, retirement plans, paid time off, and professional development opportunities.