Strategy & Transformation Senior Consultant

Job Family: Strategy & Transformation Consulting; Travel Required: None; Clearance Required: Ability to Obtain Public Trust.

Responsibilities

• Serve as a critical team member for management consulting projects, from project initiation, through analysis, solutions development, implementation, and closeout; projects can span organizational development and transformation, strategic planning and implementation, business process improvement, risk management, and change management and strategic communications, as well as direct-mission support to federal health clients.
• Guide clients through complex transformation and organizational development efforts (e.g., reorganizations, organizational growth, and leadership changes), using approaches grounded in best practices for process optimization, organizational improvements, change management, and stakeholder engagement.
• Plan and facilitate large and small group meetings and working sessions, including for executive level clients, gather requirements, identify paint points, develop strategies, and build team culture.
• Apply critical thinking and analytical problem-solving skills to collect quantitative and qualitative data (e.g., interviews, focus groups, surveys, document and dataset review).
• Analyze quantitative and qualitative data and develop meaningful insights to address complex organizational challenges and support client decision-making.
• Lead the end-to-end development of client work products, such as root cause and gap analysis, findings and recommendation reports, requirements documents, Visio process flows, standard operating procedures, strategic plans, strategic communications, and reporting dashboards.
• Deliver high-quality client service in a fast-paced, unpredictable environment.
• Build and sustain meaningful relationships with clients and colleagues.
• Provide guidance, feedback, and mentorship to team members.
• Contribute to positive, inclusive team culture and collaborative working environment.
• Understand and use firm capabilities, solutions, and methodologies.
• Support internal and business development initiatives, such as communities of practice and proposals.

Requirements

• Bachelor’s degree
• 3+ years of professional experience
• 2+ years of consulting or client service experience
• Experience in strategy, organizational transformation, organizational development, process improvement, workforce strategy, change management, communications, monitoring and evaluation, or emergency response and preparedness

Preferred Qualifications

• Master’s Degree (e.g., MBA, MPH, MPP, MHA, MPA, MSOD)
• Change management, facilitation, process improvement, or project management certification (e.g., Lean Six Sigma Green or Black Belt, CAPM, PMP, or CCMP)
• Experience supporting federal health organizations (i.e., CDC)
• 2+ year experience leading projects or large workstreams, including overseeing a team of 2+ staff and managing project timelines
• Experience performing data analysis and using findings to recommend and implement improvements
• Experience developing new and re-designing existing processes to meet new and/or evolving business requirements
• Ability to think strategically while delivering tactically, with a keen attention to detail
• Ability to work effectively in a dynamic, fast-paced environment
• Ability to investigate, make sense of, and break down complex client challenges into clear, digest