Strategy Product Manager Intern (TikTok-Platform Responsibility) - 2027 Summer

About the Team

Our team is at the forefront of building and optimizing content safety systems. With a focus on advancing content safety, we leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth.

Responsibilities

• Assist in the optimization and revamp of the Human Moderation queue, supporting product design and execution across task allocation, priority management, processing efficiency, and moderator experience improvement in manual review workflows.
• Assist in building and refining metric frameworks related to review efficiency, review quality, and operational collaboration; continuously monitor performance and support strategy iteration based on outcome evaluation.
• Participate in the analysis, design, and iteration of LIVE Safety product features and workflows, contributing to stronger content safety governance capabilities and a more trustworthy user experience.
• Identify risk points, workflow bottlenecks, and product opportunities within moderation systems through data analysis, case studies, and business feedback.

Qualifications

Minimum Qualifications

• Currently pursuing an undergraduate/master degree in computer science, analytics, Information Technology/System or other related discipline.
• Foundational understanding of safety, product management or product design, demonstrated through coursework, projects, or internships.
• Basic technical proficiency with analytical tools and data sense gained through coursework, projects, or relevant experience.
• Good communication skills, able to communicate with cross-functional teammates to clarify pipeline design or SOP training.

Preferred Qualifications

• Experience in Trust & Safety, moderation, LIVE or risk control.
• Exposure to AI/ML-driven detection or recommendation systems, including an understanding of their limitations in adversarial or real-time contexts.

Pay

The hourly rate range for this position is $35-$35.

Benefits

• Day one access to health insurance, life insurance, wellbeing benefits and more.
• 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Housing allowance for interns who are not working 100% remote.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.