Strategy & Operations Manager
About Atlas
At Atlas, we believe the financial system should work for everyone. We're building a modern rewards credit card and banking platform designed to grow with our members - helping them build credit on autopilot with 0% APR, no late fees, and premium rewards. By replacing harsh penalties with empathy and smart technology, we are making stress-free financial progress accessible to millions. We are a product- and technology-obsessed team with roots at Facebook, Amazon, Robinhood, and Uber.
About The Role
We're looking for a Strategy & Operations Manager to join our small, high-leverage operations team. You'll partner directly with our Senior Operations Manager as a generalist operator – wearing many hats, running processes end-to-end, and taking ownership of one of our most strategically important bets: our newest secured-lending product. This role is for someone who is energized by ambiguity and wants ownership. You'll lead our newest secured-lending product front to back from operational process design and KPI definition to GTM and partnership management. Alongside that, you'll own weekly business reporting, drive cross-functional projects, and use AI tools aggressively to compress what would otherwise be weeks of work into days.
What you'll do
- Own our newest secured-lending product front to back: act as the operational lead for one of our newest product lines — from process design and operational tooling to performance tracking, vendor management, and continuous improvement.
- Own KPIs and weekly reporting: define the metrics that matter, build the dashboards behind them, and deliver a clear weekly readout that drives decisions across the team.
- Run operational processes end-to-end: design, ship, and continuously improve the workflows that keep the business running with minimal oversight.
- Drive cross-functional special projects: take on high-priority, ambiguous initiatives that don't fit cleanly into one function — scope them, build the plan, and ship them with partners across Product, Engineering, Marketing, and Finance.
- Build PR, outreach, and partnership pipelines: stand up scalable systems for external outreach - partner sourcing, press and media relationships, and the GTM motions that bring our products to more customers across the business.
- Leverage AI to compress operational work: use AI tools to automate analyses, accelerate research, and remove busywork from the team's plate.
What we're looking for
- 3–5 years of experience in a fast-paced startup environment — ideally as a generalist operator, in S&O, BizOps, or a similar role.
- True operator instincts: you're comfortable wearing many hats, switching context, and owning outcomes rather than tasks, with minimal oversight.
- Strong analytical background. You can write SQL or Python well enough to answer your own questions, and you're fluent translating numbers into recommendations.
- Track record of owning KPIs, building dashboards, and delivering recurring business reporting that actually drives decisions.
- Comfortable leveraging AI tools as a daily multiplier — for analysis, ops automation, research, and writing.
- Crisp written communication; high agency; low ego; bias to action, customer obsession.
- Bay Area–based and able to work from our SF office two days a week.
What sets you apart
- Fintech startup experience — bonus points if you've worked on credit, lending, or other consumer financial products.
- Direct experience with alternative lending or secured-credit products (e.g., asset-backed lending, point-of-sale lending, secured credit).
- Experience building PR outreach pipelines and managing external partnerships.
- Comfort with Looker (or a similar BI tool) and modern ops/analytics stacks.
- Strategic thinking; you naturally ask "why" and "what if," not just "what happened."
- Growth mindset; you're energized by variety, ambiguity, and the chance to own something meaningful.
What we offer
- Competitive salary and benefits with market leading equity
- 401(k) match
- Medical, dental & vision insurance
- Unlimited PTO & work from home flexibility
- Lunch & dinner at the office