Strategic Sourcing Commodity Manager

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, be able to handle multiple tasks simultaneously, and possess a customer-centric attitude.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Process transactions and resolve issues related to rewards programs
• Provide exceptional customer service and assist with account management
• Follow up on customer requests and ensure satisfaction

Requirements

• High school diploma or equivalent
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to work flexible hours including evenings and weekends

Qualifications

• Experience in customer service preferred
• Knowledge of rewards programs beneficial

Skills

• Customer service orientation
• Problem-solving abilities
• Time management

Benefits

Penn Play offers a comprehensive benefits package including health insurance, paid time off, and opportunities for professional development.

Pay

$15 - $20 per hour based on experience

Schedule

Flexible schedule with options for evening and weekend shifts